Guest Experience Supervisor (Seabird)

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming management responsibilities when needed.This role leads othercolleaguesby coaching, giving direction and may include training, scheduling, payroll and interviewing, and resolving guest complaints.Front Office Supervisors lead the agents whom are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires and taking place of Guest Experience Hosts when needed.Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.Hyatt has a very competitive benefit package for colleagues, which may include:12 Complimentary hotel room nights at Hyatt hotels world-wideUnlimited colleague and friends & family discounted room rates at Hyatt hotels world-wideBereavement and jury duty payVacation, sick, and new child leaveMedical, dental and vision Insurance, discounted prescriptions, life and disability insurance, flexible spending account,Retirement Savings Plan option (401K) with employer matchEmployee Stock Purchase PlanComplimentary employee mealsAnd so much more!Qualification:A true desire to satisfy the needs of others in a fast-paced environment.2 + years in similar role in hospitality. Preferred 2+ years in Front Office role.Hyatt experience preferredRefined verbal communication skillsAbility to stand for long periods of timeAbility to lift, pull, and push a moderate weight (about25 pounds)Must be able to work a flexible schedule, including weekends and holidaysOrganized, able to use clear communication and works well under pressure.