Lead Personal Care Assistant

Lead Personal Care Assistant

The Lead Personal Care Assistant (PCA) is a Center based PCA who, under the supervision of the Center Manager, assumes a leadership role in providing day-to-day oversight and coordination of day room routines as related to PCA responsibilities. The Lead PCA role models dependability, reliability, and exceptional customer service skills; and promotes a sense of teamwork through demonstration of self-direction and self-motivation. The PACE Personal Care Assistant (PCA) assists PACE participants with meeting identified needs throughout their stay at the Center. This includes personal care, restorative rehabilitation, meals, group and individual activities, and other duties as assigned. PCA's accompany participants on transportation as needed to ensure safety. PCA's may be assigned to assist participants with morning care in their homes; or to provide escorts to external appointments. PCA's actively contribute to the operations of the Day Center by offering suggestions for activities programming and day center workflows and routines. PCA's are members of the Interdisciplinary Team (IDT) and contribute to participant care planning and assessments.

Essential Duties & Responsibilities

Leadership & Teamwork:

• Demonstration of Leadership Qualities: Role models dependability, reliability, and exceptional customer service skills
• Works well with others in a collaborative way
• Works well when unsupervised
• Can move from one assignment to another (multi-task)
• Promotes a sense of teamwork through demonstration of self-direction and self-motivation
• Assumes a leadership role in orienting, training, and mentoring new employees and in providing input for continuous improvement

Lead PCA Responsibilities:

• Provides day-to-day oversight of day room routines as related to PCA responsibilities
• Lends support to PCA staff related to daily assignments and participant care
• In collaboration with Recreation Therapist or designee, modifies PCA assignments, incorporating new enrollee tasks and day center schedule adjustments. Seeks supervision from Center Manager as needed
• Assumes leadership role, alongside recreation staff, in adjusting assignments and responsibilities based on daily staffing changes
• Provides coverage for PCA absences
• Attends morning meeting and communicates relevant information to day room staff
• Serves as a liaison between PCA's, recreation staff, and the IDT

Education:

• High School required; college degree preferred
• BLS Certification
• HHA Certification/ CNA License

Experience:

• Strong computer skills (Windows, Outlook, EMR preferred)
• Able to work effectively with Interdisciplinary Team
• Excellent critical thinking skills; ability to prioritize and problem-solve independently
• Ability to work well in a fast-paced, multi-functional environment

Skills/Abilities:

• Strong computer skills
• Good communication skills
• Ability to work independently
• Strong critical thinking skills
• Spanish speaker preferred

Pay:

• $24.15 - $36.50 hourly based on experience

EEO & Accommodation Statement:

NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to View email address on click.appcast.io or call View phone number on click.appcast.io to let us know the nature of your request

Federal Trade Commission Statement:

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or "apps." Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

E-Verify Program Participation Statement:

NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.