Business Development Manager

Drive Growth That Makes a Difference

At Caring Senior Service, we believe seniors deserve compassionate care, independence, and dignity while aging safely at home. Our mission is powered by strong community relationships, exceptional caregivers, and trusted partnerships with healthcare professionals and families.

We are seeking a motivated, relationship-driven professional to lead referral development, community outreach, and strategic growth initiatives throughout Essex County and surrounding areas. This role is ideal for someone who thrives on building partnerships, generating new business opportunities, and making a meaningful impact in the senior care industry.

If you are passionate about healthcare sales, community engagement, and helping families connect with quality home care services, we want to hear from you.

Responsibilities

Build Referral & Community Partnerships

• Develop and maintain strong relationships with hospitals, rehabilitation centers, physicians, case managers, assisted living communities, social workers, and senior-focused organizations
• Generate new client referrals through networking, outreach, and relationship management
• Represent Caring Senior Service at community events, healthcare meetings, and networking opportunities
• Educate referral partners on in-home care services, caregiver support, and senior care solutions
• Strengthen community awareness of caregiving services and aging-in-place resources

Drive Business Growth

• Identify opportunities to expand home care services within the local market
• Execute sales and marketing strategies to increase client acquisition and referral volume
• Track sales activity, referral sources, and growth performance metrics
• Maintain consistent follow-up with prospective clients and referral partners
• Collaborate with leadership to support long-term growth initiatives

Support Client & Family Needs

• Respond to inquiries from families seeking home care services for seniors
• Conduct consultations to understand care needs and explain service options
• Help guide families through the onboarding process with professionalism and empathy
• Ensure a positive experience for clients, families, and referral partners

Collaborate with Internal Teams

• Partner closely with operations and caregiver teams to ensure smooth service delivery
• Communicate client needs and expectations effectively across departments
• Help maintain high client satisfaction and continuity of care
• Support company initiatives focused on caregiver quality and client outcomes

Qualifications

• Minimum 3–5 years of experience in business development, healthcare sales, community outreach, or account management
• Experience in home care, healthcare, senior care, hospice, or related industries preferred
• Proven ability to build relationships and generate referrals
• Strong communication, presentation, and networking skills
• Self-motivated with excellent organizational and time-management abilities
• Comfortable working independently and meeting performance goals
• Experience with CRM systems, Microsoft Office, and sales tracking tools
• Valid driver's license and insured vehicle required

Schedule & Compensation

• Full-Time
• Monday–Friday | Flexible scheduling based on community and networking events
• Local travel throughout Essex County and surrounding communities
• Competitive salary plus performance-based incentives

Why Join Caring Senior Service?

• Opportunity to make a meaningful impact in the lives of seniors and families
• Supportive, mission-driven culture
• Career growth and leadership development opportunities
• Competitive compensation with bonus potential
• Work with a compassionate team dedicated to quality home care

When you succeed in this role:

• More seniors receive compassionate in-home care
• Families gain trusted support and peace of mind
• Community partners confidently recommend our services

Apply Today

If you are passionate about relationship-building, healthcare outreach, and helping seniors receive exceptional care at home, apply today and join Caring Senior Service in delivering GreatCare to the families we serve.