Hybrid WFM Analyst - Call Center Optimization
Randstad Enterprise
Randstad Enterprise is seeking a Workforce Management Analyst to enhance workforce management in a call center environment. This role involves scheduling, budgeting, and forecasting while optimizing workforce management tools. Responsibilities include real-time monitoring, operational analysis, and tracking performance metrics. The ideal candidate must possess strong call center experience and analytical skills. The position offers a hybrid work schedule, with in-office requirements on specific days. #J-18808-Ljbffr Randstad Enterprise
Vacancy posted 15 hours ago
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