Accounts Receivable Clerk

Job Description

Job Description

We are looking for an Accounts Receivable Clerk to join our team in Indianapolis, Indiana. This role supports the timely collection and reconciliation of customer payments while maintaining accurate account records in a high-volume environment. The ideal candidate brings strong communication skills, careful attention to detail, and the ability to manage multiple priorities while working closely with internal teams.

Responsibilities:
• Investigate customer account questions and resolve billing concerns to help drive timely invoice payment.
• Work closely with operations personnel in Indianapolis and regional branch locations throughout the Midwest to share updates and respond to customer-related inquiries.
• Maintain and update customer information across multiple systems so invoice details and account records remain accurate.
• Reconcile large-volume, high-value accounts by reviewing billing activity, incoming payments, and account adjustments.
• Provide support for cash application activities when needed, including work within Sage Intacct.
• Perform the role on site at the corporate office in Indianapolis, Indiana, with consistent daily attendance.
• Contribute to additional accounting tasks, special assignments, and process support as business needs require.• At least 2 years of accounts receivable or commercial collections experience in a fast-paced business setting.
• Strong verbal and written communication skills with the ability to follow up effectively on outstanding items.
• High level of accuracy and close attention to detail when reviewing billing and payment information.
• Well-developed organizational skills with the ability to manage competing deadlines.
• Ability to work efficiently under pressure and meet time-sensitive objectives.
• Solid numerical aptitude for analyzing invoices, balances, and account activity.
• Proficiency with Microsoft Word and Outlook, along with strong Excel skills; experience with pivot tables and VLOOKUP is preferred.
• Experience with Sage Intacct is helpful but not required.