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Lodge Front Desk Day Position $14

$14 per day

Silver Mountain Resort

Day Shift

Responsible for internal/external phone calls and guest service

Essential duties and responsibilities:

  • Check guests in and out of rooms and help with any issues they may have
  • Get packages ready for check in
  • Answer internal/external calls from guests needing supplies or wanting to make a reservation
  • Restock supplies at the front desk, lobby and gift shop, notify manager of supplies needed
  • Resolve problems arising from guest complaints, reservation and room assignment activities
  • Provide feedback to the other shifts and supervisor/manager
  • Such other appropriate duties as may be required

Requirements:

Pre-employment requirements: reference check, criminal background check

Education and/or experience:

  • High school diploma or equivalent
  • Some accounting experience required
  • Consistent employment history

Technical skills:

  • Knowledge of Word and Excel required
  • Familiarity with multi-line phone system, copier, fax, and scanner
  • Knowledge of Springer Miller software preferable, but not required

Performance skills:

  • People pleasing attitude
  • Team player
  • Good communication skills
  • Ability to solve problems and handle guest complaints
  • Ability to work independently and with little supervision
Silver Mountain Resort
Vacancy posted 3 days ago
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