Lodge Front Desk Day Position $14
$14 per daySilver Mountain Resort
Day Shift
Responsible for internal/external phone calls and guest service
Essential duties and responsibilities:
- Check guests in and out of rooms and help with any issues they may have
- Get packages ready for check in
- Answer internal/external calls from guests needing supplies or wanting to make a reservation
- Restock supplies at the front desk, lobby and gift shop, notify manager of supplies needed
- Resolve problems arising from guest complaints, reservation and room assignment activities
- Provide feedback to the other shifts and supervisor/manager
- Such other appropriate duties as may be required
Requirements:
Pre-employment requirements: reference check, criminal background check
Education and/or experience:
- High school diploma or equivalent
- Some accounting experience required
- Consistent employment history
Technical skills:
- Knowledge of Word and Excel required
- Familiarity with multi-line phone system, copier, fax, and scanner
- Knowledge of Springer Miller software preferable, but not required
Performance skills:
- People pleasing attitude
- Team player
- Good communication skills
- Ability to solve problems and handle guest complaints
- Ability to work independently and with little supervision
Vacancy posted 3 days ago
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