Colocation Account Manager
Black Box
Job-ID: 6569Location: Atlanta, GA, United States; DALLAS, TX, United StatesSchedule: Full timePosted: 2026-09-15Key ResponsibilitiesStrategic Account ManagementDevelop and execute strategic account plans for assigned colocation providers and regional operators.Build executive-level relationships with owners, developers, construction executives, and procurement teams.Maintain regular engagement with decision-makers throughout all phases of the project lifecycle.Position the company as a trusted long-term partner across multiple campuses and regions.Business Development & Revenue GrowthGenerate new revenue opportunities within assigned colocation accounts.Pursue negotiated opportunities for:New campus developmentsWhite space fit-outsCapacity expansionsTenant improvementsInfrastructure upgradesIdentify opportunities for repeat business across multiple geographic markets.Develop strategies to increase wallet share within existing accounts.Pipeline ManagementBuild and maintain a healthy sales pipeline within Salesforce.Manage opportunities from lead identification through contract award.Develop annual account growth plans with measurable revenue objectives.Maintain accurate forecasting and monthly revenue projections.Client EngagementServe as the primary point of contact for assigned customers.Conduct regular executive business reviews.Maintain consistent communication with:Client executivesProject teamsGeneral contractorsDesign consultantsTrade partnersQuickly resolve customer concerns while maintaining strong relationships.Market IntelligenceMonitor market activity including:New campus announcementsLand acquisitionsDeveloper activityGeneral contractor pursuitsCompetitive positioningIdentify emerging opportunities before projects reach procurement.Cross-Functional LeadershipCoordinate closely with:EstimatingOperationsEngineeringFinanceProject ManagementEnsure seamless transition from pursuit through project execution.Support project teams throughout delivery while maintaining customer relationships.Proposal DevelopmentLead customer strategy for major pursuits.Coordinate proposal development and pricing strategy.Participate in contract negotiations.Support presentations and executive-level client meetings.Salesforce & ReportingMaintain accurate customer information and opportunity tracking.Update pipeline weekly.Provide monthly forecast reports.Document customer meetings, action items, and strategic plans.QualificationsRequired7+ years of sales or account management experience.Experience selling into the data center, mission-critical, construction, electrical, or technology infrastructure industries.Proven success managing large strategic accounts.Strong executive relationship management skills.Demonstrated ability to develop long-term customer partnerships.Experience with Salesforce CRM.Excellent communication, presentation, and negotiation skills.Willingness to travel approximately 30–40%.PreferredExperience with colocation data center providers.Knowledge of Division 27 structured cabling and low-voltage systems.Understanding of hyperscale and enterprise data center construction.Experience of working with general contractors and mission-critical construction teams.Familiarity with data center delivery methods, including Design-Build, EPC, and Fast Track construction.
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