Business Analyst

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Job Summary
We are seeking a Business Analyst to support AI, automation, workflow, analytics, integration, and digital transformation initiatives. The ideal candidate will have strong experience in process analysis, requirements elicitation, workflow design, business-rule definition, exception analysis, stakeholder communication, and cross-functional collaboration. The role will work closely with architecture, AI/ML, engineering, integration, and QA teams to translate business requirements into implementable solution behavior.


Key Responsibilities
• Conduct remote workshops and interviews to capture workflows, roles, handoffs, inputs, outputs, rules, controls, exceptions, pain points, and manual workarounds.
• Document process maps, requirements, user stories, use cases, acceptance criteria, decision rules, field definitions, and end-to-end traceability.
• Define document, email, event, master-data, historical-data, test-data, and golden-set requirements for OCR, extraction, search, classification, recommendations, chat, and workflow automation.
• Define validation points, approvals, human-in-the-loop decisions, confidence thresholds, exception routing, fallback, escalation, and audit requirements.
• Partner with architects, AI/ML engineers, full-stack engineers, integration teams, and QA to translate requirements into implementable solution behavior.
• Analyze API interactions, field mappings, business validations, error scenarios, and reconciliation outcomes from a functional perspective.
• Maintain the backlog, open questions, assumptions, dependencies, decisions, risks, traceability, and change impacts.
• Support refinement, demonstrations, defect triage, SIT, UAT, sign-off, deployment readiness, and knowledge transfer.


Required Qualifications
• Bachelor's degree in Business, Engineering, Information Systems, Computer Science, Operations, Supply Chain, or a related field.
• 5+ years of experience as a Business Analyst, Functional Consultant, Process Analyst, Product Analyst, or Automation Business Analyst.
• Experience supporting AI, GenAI, OCR/IDP, workflow automation, RPA, analytics, integration, or digital transformation initiatives.
• Strong process analysis, requirements elicitation, current-state/future-state mapping, business-rule definition, and exception-analysis skills.
• Ability to produce implementation-ready user stories, functional specifications, acceptance criteria, and test scenarios.
• Experience working with documents, emails, APIs, enterprise data, approval workflows, and human validation processes.
• Strong remote facilitation, documentation, analytical thinking, stakeholder communication, and cross-functional collaboration skills.


Preferred Qualifications
• Working knowledge of agentic AI, LLM extraction, conversational AI, search, classification, and recommendations.


Competencies / Deliverables
• Business analysis, process discovery, requirements elicitation, workflow design, business rules, human-in-the-loop design, backlog management, traceability, UAT coordination, remote facilitation, and stakeholder communication.
• Primary deliverables include process maps, future-state workflows, requirements catalogue, user stories, acceptance criteria, rule and exception matrix, data/artifact needs, traceability matrix, UAT scenarios, decision log, and knowledge-transfer materials.

Notes:

Mandatory Areas

Must have Skills -

BA -5+ Yrs of Exp -

AI/GenAI -2+ Yrs of Exp -

Workflow Automation- Yrs of Exp -5+

Analytics Engineering- 5+Yrs of Exp -

Domain Experience (If any ) - Healthcare Payer Preferred

Location: Atlanta, GA / Dallas, TX

Onsite Requirement - Y

Number of days onsite -3

If onsite, provide Office Address - will be shared