Technology Sales Manager - Chattanooga, TN

Technology Sales ManagerWalden Security's Technology Sales Manager is a dynamic, fast-paced team of sales professionals at the front of our company's ongoing growth. By joining this team, our Sales team is empowered to create their own success in their territory, nurturing partnerships with clients who need reliable, progressive security solutions. They do this by problem-solving for our prospective customers and supporting a fully custom security program for them.A qualified and driven Technology Sales candidate can demonstrate proven performance history and be a quick learner who contributes to this ongoing success throughout the entire sales process: lead generation, relationship building, closing contracts, and reporting their actions. Top candidates can demonstrate a history of successful sales performance. They initiate efforts based on experience and thrive on multi-faceted sales. They are creative collaborators, detail-oriented, care about their clients, and like being in the fast lane of business.Our sales team is supported through initial and ongoing training as well as continual collaboration with local and Corporate resources. In addition to providing our team with today's leading sales software, Walden Security also offers employees generous benefits, including opportunities for career growth.The Technology Sales Manager partners with the TSD Director/CSD Vice President to sell contracted security services by performing the following duties.Produces sales results for the assigned/responsible territory in alignment with targeted financial goalsFollows the Walden Security sales processPrepares a list of prospects from lead generation efforts (independent and with Marketing)Nurtures leads, develops, and builds relationships with contactsCommunicates with and visits prospects to identify differentiators and advantages of our contract security servicesAchieves business development activities, including meeting and phone call goalsObtains pertinent information concerning prospects' past and current contract security usage and needsReviews and analyzes opportunities, including those presented in Request for Proposal (RFP) formatPrepares proposals for client contracts independently and in coordination with the in-house Proposal teamPrepares pricing proposal in collaboration with TSD Director/CSD VP, and CFOPresents and negotiates rates with client; coordinates client contract renewalsOccasionally supports the collection of payments due or delinquentMaintains CRM records for territory with prospect, new client data, and/or opportunity/contract data, as well as all communication dailyEnsures continuous client support and service needs are met by partnering with the Technology Services Division and/or Branch Operations teamSuccessfully collaborates with multiple departmentsResponds professionally and promptly to all communicationDiligently follows internal processesMaintains strong attention to detailAttends trade shows and other industry-specific events to network and cultivate leadsParticipates in multiple networking groupsHelps develop and maintain sales procedures and forms related to the sales of the Technology Services Division product line.Maintains knowledge of the current product line and assists with research of future product line additions.Travels as needed/directedStrongly supports the goals and mission of the Technology Services DivisionAssists other BDMs with the knowledge base and performance in the sales of TSD products and servicesThis job has no supervisory responsibilities.To perform the job successfully, an individual should demonstrate the following competencies (minimum of 5):Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.Strategic Thinking - develops strategies to achieve organizational goals; understands organization's strengths & weaknesses. Displays willingness to make decisions; exhibits sound and accurate judgment; Adapts strategy to changing conditions; supports and explains reasoning for decisions; makes timely decisions.Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.Professionalism – Tactfully approaches others; Reacts well under pressure. Treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; Follows through on commitments.Dependability - follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan. Goal and detail-oriented.Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Develops realistic action plans, Sets goals and objectives; Organizes or schedules other people and their tasks.Oral Communication - speaks very clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in various meetings.Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Bachelor's degree from a four-year college or university, a minimum of three years of related experience, or equivalent combination of education and experience.Previous business-to-business sales experienceFamiliarity with the Request for Proposal (RFP) process is preferredExperience in contract security, other service or temporary industries or military/government sector preferredAbility to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations using the English language. Ability to effectively present information in one-on-one and small group situations, respond to questions from groups of managers, clients, customers, other employees of the organization, and the general public. Ability to write simple correspondence.Ability to calculate figures and amounts with basic addition, subtraction, multiplication, and division with accuracy. Ability to calculate figures and amounts such as discounts, interest, commission,s and percentages. Ability to apply concepts as fractions, percentages, ratios, and proportions to practical situations. Ability to calculate figures and amounts such as overtime, payroll, pay rates, bill rates, work hours, complex schedules, discounts, commissions, and percentages.Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to solve practical problemsTo perform this job successfully, an individual should know about Contact Management Systems, Customer Relationship Management systems, database software, web browsers, order processing systems, basic spreadsheet formulas, and word processing software. Experience and average ability to use Microsoft Office software required (Word, Excel, PPT in particular)None required. Will be eligible to participate in the company's continuing education program to gain future certifications.Valid Driver's License.The ability to pass a background and drug test.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk