Process Excellence Manager

Overview At Wayve we're committed to creating a diverse, fair and respectful culture that is inclusive of everyone based on their unique skills and perspectives, and regardless of sex, race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, veteran status, pregnancy or related condition (including breastfeeding) or any other basis as protected by applicable law. Wayve is the leading developer of Embodied AI technology. Founded in 2017, our advanced AI software and foundation models enable vehicles to perceive, understand, and navigate complex environments, enhancing the usability and safety of automated driving systems. Our vision is to create autonomy that propels the world forward. Our AI products are designed for automakers, accelerating the transition from assisted to automated driving. We pursue high-impact problems in a dynamic, high-growth environment and value curiosity, learning, and collaboration. Make Wayve the experience that defines your career. The role We’re looking for a Process Excellence Manager to join Wayve’s Systems & Insights team, helping design and scale the operational systems that power our global Fleet Operations. This role is ideal for a Lean Six Sigma Black Belt (or equivalent) who thrives in dynamic, high-growth environments and has a proven track record of driving measurable improvement in operational performance. You’ll lead critical process improvement initiatives across our global test network—spanning the UK and international sites—working cross-functionally to reduce waste, improve process stability, and enable repeatable, high-quality delivery at scale. This role is key to our transformation from an R&D-focused operation to a world-class, delivery-grade AV test organisation. Key Responsibilities Process Mapping & Design — Lead end-to-end analysis and documentation of core Fleet Ops workflows. Define AS-IS processes, identify gaps, and establish TO-BE standards using BPMN or equivalent notation. Lean Six Sigma Project Leadership — Drive structured improvement projects using Lean, Six Sigma, or equivalent methodologies (DMAIC, Kaizen, etc.) to improve efficiency, quality, and throughput. Cross-Functional Collaboration — Work with regional teams and functional stakeholders to standardise operations, eliminate non-value-adding activities, and improve reliability of critical processes. Operational Frameworks — Define and implement SLAs, SOPs, escalation procedures, and RACI/decision matrices across key workflows. Visual Management & Tracking — Introduce KPIs, dashboards, and other visual tools to track process performance and drive accountability. Use data analytics and SQL to monitor performance, identify bottlenecks, and quantify improvements. Automation Readiness — Partner with software, data, and infrastructure teams to scope and support automation of repetitive or high-volume tasks. Operational Scaling Advisory — Serve as a strategic partner to Ops leadership, applying structured problem-solving to growth and scalability challenges. Change Enablement & Coaching — Champion continuous improvement across Fleet Ops. Coach teams on best practices in process design and operational excellence. About You You combine a systems-thinking mindset with hands-on operational experience. You are rigorous, pragmatic, and action-oriented. You’re passionate about making complex systems work better—and have the skills to drive real change. Essential Requirements 5+ years’ experience in process improvement, operations design, or operational excellence roles in high-complexity environments (e.g., tech, logistics, robotics, manufacturing, or mobility). Certified or equivalent experience running high-impact continuous improvement initiatives. Deep experience with workflow mapping, process documentation (BPMN), and standardisation. Strong facilitation skills: able to lead workshops and interviews with technical and frontline stakeholders. Skilled in SQL and data analysis; able to pull data and build or interpret dashboards and trackers. Familiar with incident management, readiness reviews, and risk/control frameworks. Proven ability to influence across teams and functions, including remote/global stakeholders. Strong written, verbal, and visual communication skills (e.g., documentation, SOPs, presentations). Comfortable with tools such as Confluence, Asana/Jira, Lucidchart, or equivalent. Experience implementing task management tools and working with internal tools on operational product development. Ability to travel internationally up to 40% of the time, to support process design and change adaptation across all operational sites. Desirable Qualifications Experience in autonomous systems, robotics or field operations. Exposure to process mining tools (e.g. Celonis, UiPath Process Mining). Experience supporting scaling in global, distributed teams. Team management or mentoring experience. We understand that everyone has a unique set of skills and experiences and that not everyone will meet all of the requirements listed above. If you’re passionate about self-driving cars and think you have what it takes to make a positive impact on the world, we encourage you to apply. This is a full-time role based in Sunnyvale, CA (Hybrid). Wayve operates a hybrid policy that combines time in offices and time working from home. We operate core working hours so you can determine a schedule that works best for you and your team. Wayve is committed to creating an inclusive interview experience. If you require accommodations or adjustments to participate fully in our interview process, please let us know. For more information visit Careers at Wayve. To learn more about what drives us, visit Values at Wayve. DISCLAIMER: We will not ask about marriage or pregnancy, care responsibilities or disabilities in our job adverts or interviews. Information about care responsibilities and disabilities may be collected as part of an optional DEI Monitoring form to help us improve our hiring process and ensure inclusivity. #J-18808-Ljbffr Wayve