Quality Operations Specialist

Quality Operations Specialist (Training)

The Quality Operations Specialist is responsible for ensuring Bell's Quality Management System (QMS) remains fully compliant with all applicable regulatory requirements. This role will develop, revise, and maintain QMS processes, procedures, and program documentation. In addition, the specialist will oversee the creation and maintenance of procedures and training materials that support Bell's certified repair stations in accordance with FAA 14 CFR Part 145 requirements.

Key Responsibilities

• Quality Management System (QMS) Oversight
• Repair Station Compliance & Documentation
• Training Content Management
• Quality Performance & RCCA
• General Responsibilities

Required Qualifications

• Bachelor's degree (BS required).
• 710 years of relevant experience.
• Prior experience developing internal procedures and creating training content.
• Experience working in a 14 CFR Part 145 Repair Station environment.
• Strong understanding of FAA regulatory requirements.
• Demonstrated ability to support Corrective Action & Continuous Improvement activities, including statistical analysis and project management.
• Proficiency with Microsoft Office Suite: Outlook, Word, Excel, PowerPoint, Access, Project, and Visio.
• Strong verbal and written communication skills, with experience interacting with internal teams and external agencies.
• Ability to work both independently and collaboratively.
• Highly organized, action-oriented, and capable of managing multiple priorities with minimal supervision.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.