Membership Manager

Membership Manager

Join the International Crane Foundation (ICF) and be part of a global non-profit organization dedicated to protecting cranes and the ecosystems, watersheds, and landscapes they depend on. At ICF, every employee plays a role in advancing conservation efforts around the world. We are seeking a creative and strategic Membership Manager to engage, retain, and grow our membership community while advancing our global conservation mission. As ICF's primary advocate for membership, you will play a key part in connecting supporters to the organization's work to conserve cranes and the places where cranes dance.

We offer a comprehensive benefits package that includes health, dental, vision, life, and disability insurance, 401(k) with employer contributions, generous paid time off, and additional perks designed to support work-life balance and well-being. The annual salary range for this full-time position is $54,000-57,000. The typical schedule is Monday through Friday during regular business hours, with occasional evening and weekend events and travel throughout the United States for festivals and outreach activities. The position is based at our headquarters in Baraboo, WI, and offers a hybrid schedule with the option to work from home 2-3 days per week.

As the Membership Manager, you will develop and implement innovative strategies to attract new members, deepen engagement, strengthen retention, and build long-term relationships with supporters. In collaboration with colleagues across the organization, you will create meaningful opportunities for members to connect with ICF's conservation impact, lead targeted outreach and marketing initiatives, and use audience insights and membership data to drive engagement and growth. You will also serve as an ambassador for ICF by engaging with members, visitors, donors, and community partners while helping ensure membership remains a welcoming entry point for lifelong involvement with the organization.

The ideal candidate is an excellent communicator and relationship builder with at least 3 years of experience in membership, fundraising, marketing, communications, audience engagement, or a related field. Candidates should take a strategic, data-informed approach, manage projects effectively, and collaborate across teams to achieve shared goals. A bachelor's degree in marketing, communications, fundraising, nonprofit management, or a related field is required, along with a demonstrated record of developing initiatives that increase constituent engagement, acquisition, or retention. Experience with conservation, environmental, educational, cultural, or other mission-driven organizations is preferred.