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Delivery Director

Virtual Vocations Inc

Leading the successful implementation of MiraCloud solutions, the full-time Delivery Director will ensure client satisfaction, operational excellence, and timely delivery while overseeing Project Managers and enhancing project management practices. Key responsibilities: Lead successful delivery of MiraCloud implementation programs, meeting customer expectations for scope, quality, and timelines Build trusted relationships with enterprise stakeholders to own customer success throughout implementations Establish and continuously improve MiraCloud's project management practice and delivery governance Required qualifications: 15+ years of experience in IT Delivery, Professional Services, Customer Success, or related leadership functions Experience leading Project Managers or implementation organizations Proven success managing enterprise-scale customer implementation or transformation programs Experience in building or improving delivery organizations and operational processes Existing authorization to work in the United States; visa sponsorship is not available for this role

Vacancy posted 4 days ago
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