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COO (Atlanta, GA)

ACG Professionals, Inc.

Position Summary

The Chief Operating Officer leads and integrates all operational functions of a build-to-rent (BTR) development and operating platform. Reporting directly to the Chief Executive Officer, the COO oversees development, construction, leasing, property operations, asset management, and customer experience – driving growth, efficiency, and portfolio performance across the company.

Key Responsibilities

  • Lead day-to-day, process-driven operations across pre-development, construction, and project stabilization, standardizing protocols in concert with project leaders in development, construction, and asset management.
  • Establish operational policies, procedures, and performance metrics.
  • Review/approve reporting to outside investors.
  • Oversee asset management department.
  • Serve on Investment Committee.
  • Monitor project schedules, budgets, and operational performance.
  • Implement scalable operating systems and technology platforms.
  • Drive operational excellence, cost control, quality, and customer satisfaction.
  • Establish and track KPIs across development, construction, leasing velocity, occupancy, retention, NOI, and overall portfolio performance.
  • Present operational results and strategic recommendations to leadership, investors, & lenders.
  • Quarterly Board material preparation
  • Corporate ( non‑project level ) budget approved by COO until CFO is Chief Accounting Officer is assigned this responsibility.

Leadership Responsibilities

  • Build, mentor, and retain high-performing teams.
  • Recruit and develop leadership talent.
  • Foster accountability and cross‑functional collaboration.
  • Align departmental objectives with the company’s strategic goals.

Qualifications

  • Bachelor’s degree required; advanced degree preferred.
  • 10+ years of leadership experience in homebuilding, multifamily, build-to-rent, or real estate development.
  • Proven track record managing large-scale development and operating platforms.
  • Collaborative leader who builds strong relationships—teamwork is essential to scaling the business.
  • Strong command of land development, construction, leasing, property operations, and asset management.
  • Strong financial and analytical skills.
  • Excellent leadership, communication, and organizational abilities.

Preferred Experience

  • Experience with institutional investors, private equity-backed platforms, REITs, or large private real estate companies.
  • Experience overseeing multi‑market build-to-rent portfolios.

Reporting Structure

  • Reports to the Chief Executive Officer
  • Oversees Asset Management and IT
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Vacancy posted 3 days ago
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