Billing Specialist

Job Description

Job Description

The Billing Specialist is responsible for ensuring all services are accurately invoiced and delivered to clients in a timely and efficient manner. This role requires strong attention to detail, the ability to manage high-volume invoicing, and direct communication with clients to resolve discrepancies.

Principal Duties & Responsibilities:

• Manage and generate all invoices and credit memos accurately and on time
• Utilize scheduling portals to locate missing or delayed purchase orders (POs)
• Follow up with clients directly regarding missing POs and document all communication in SAGE
• Set up and maintain client information, inventory codes, and pricing schedules in the system and manual pricing book
• Ensure proper application of sales tax on all invoices
• Deliver invoices to clients per their preferred method
• Maintain and distribute sales tracking reports to management
• Communicate with clients to resolve billing issues, including pricing discrepancies and payment inquiries
• Provide invoicing support to other offices as needed
• Assist with name change requests related to invoicing when required

Qualifications & Skills:

• Strong attention to detail and organizational skills
• Previous ERP invoicing experience preferred
• Ability to work independently and problem-solve effectively
• Comfortable handling high-volume invoicing (60+ invoices daily)
• Strong communication skills and customer service mindset

Benefits, Incentives & Career Development:

• Medical, Dental, and Vision coverage with generous employer contribution
• Company-paid Short-Term Disability, Long-Term Disability, and Life Insurance
• 401(k) with employer match
• 9 Paid Holidays
• 3 Weeks Paid Vacation (prorated first year)
• Monthly employee appreciation events