Technical Customer Success Manager
Virtual Vocations Inc
Owning and developing relationships with strategic enterprise customers, the full-time Technical Customer Success Manager will act as a trusted advisor, ensuring successful adoption and integration of the Driivz platform while driving customer retention and growth in a remote environment. Key Responsibilities Manage relationships with a portfolio of large enterprise customers, focusing on adoption and value delivery Lead regular customer engagements, including business and technical reviews, to align on objectives and success criteria Collaborate with internal teams to resolve technical challenges and deliver training to enhance customer experience Required Qualifications 4+ years of experience in Customer Success, Technical Account Management, or a similar role in a SaaS or technology company Proven experience managing large enterprise accounts and high-value ARR portfolios Strong technical aptitude with experience in REST APIs and complex software platforms Ability to lead customer meetings and effectively communicate technical topics to diverse audiences Experience collaborating with cross-functional teams, including Product and Engineering/R&D
Vacancy posted 4 days ago
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