Security Officer Patrol Services Specialist

Job Description

Job Description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Patrol Services Specialist in New York, NY , you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an unarmed patrol officer at a busy retail location, where you will monitor assigned areas, conduct routine patrols, maintain a visible presence to help reduce security-related incidents, and deliver outstanding customer service. In this people-first role, you will support access awareness, observe daily activity, and communicate clearly with shoppers, staff, and leadership while working with agility, reliability, innovation, teamwork, and integrity.

Position Type: Full Time

Pay Rate: $19.48 / Hour

Job Schedule:

DayTimeWed11:00 PM - 07:00 AMThur11:00 PM - 07:00 AMFri11:00 PM - 07:00 AMSat11:00 PM - 07:00 AMSun11:00 PM - 07:00 AM

What You'll Do:

• Provide customer service to visitors, shoppers, and staff by carrying out security-related procedures, location-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, escalating concerns to site contacts and/or emergency services when needed.
• Conduct regular and random patrols throughout the store, entry points, parking areas, and perimeter to help identify unusual activity and/or policy violations.
• Monitor access points, observe customer and employee traffic, and document security-related incidents, hazards, and/or maintenance concerns according to site procedures.
• Support loss prevention and store operations by reporting suspicious behavior, assisting with crowd and line management, and helping to maintain an orderly shopping environment.

Minimum Requirements:

• A state, county, and/or city issued security license is preferred.
• Customer service experience is preferred.
• Loss prevention experience is preferred.
• Access control and badge experience is preferred.
• A guard card and/or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit:

Requisition ID

2026-1623498