Scrum Master (SAFe / Agile Release Train - Communications)

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Job Description:

Experience: 8–14 years overall | 5+ years as Scrum Master
Engagement: Large Insurance & Communications Program
Location: [New York City - Hybrid 3 days per week]
Type: Full Time

Work Authorization: This position does not offer visa sponsorship now or in the future. Applicants must be U.S. Citizens or lawful Permanent Residents (Green Card holders) authorized to work in the United States on a full-time basis.

Role Summary

We are seeking an experienced  Scrum Master with program‑level delivery experience to support a  Communications Agile Release Train (ART) within a large insurance transformation. This role focuses on agile execution, cross‑team dependency management, and coordination with internal platform teams and external vendors in a  co‑sourced delivery model .

Key Responsibilities

• Facilitate Scrum ceremonies (Sprint Planning, Daily Stand‑ups, Reviews, Retrospectives) for one or more teams within the Communications ART.
• Support  PI Planning , iteration execution, and ART‑level ceremonies in alignment with  SAFe Agile practices .
• Identify, track, and proactively manage dependencies across teams, ARTs, shared services, and third‑party vendors.
• Coordinate delivery timelines with internal platform/integration teams and external partners.
• Remove impediments, manage risks, and drive predictable sprint and PI delivery.
• Maintain and communicate program‑level status, risks, and dependency dashboards.
• Partner closely with RTEs, Product Managers, Product Owners, and Solution Leads.

Required Skills & Experience

• 8+ years of total IT experience, including 5+ years in a Scrum Master role.

• Hands-on experience working in SAFe / Agile Release Train (ART) environments.

• Proven experience supporting PI Planning and ART-level ceremonies.

• Strong experience managing cross-team, cross-ART, and third-party dependencies.

• Experience working in co-sourced delivery models with onshore/offshore teams.

• Strong communication, facilitation, and stakeholder management skills.

• Proficiency with Jira, Azure DevOps, or Rally.

Preferred Qualifications:

• Experience supporting Communications, Digital, or MarTech Agile Release Trains.

• Exposure to customer communications platforms (OpenText Exstream, xPression, Quadient, Adobe).

• Experience within the insurance or financial services domain.

• SAFe Scrum Master (SSM), SAFe Advanced Scrum Master (SASM), and/or PMP certification.

The base compensation range for this role in the posted location is $100,000 - $118,000/ yearly. 

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: 

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave

• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

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Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.