Collections Specialist
$41k - $43kCFS
Collections Specialist Client in the Columbus-area is seeking a Collections Specialist to assist with member account follow-up, customer outreach, and resolution of outstanding membership balances while providing top-notch customer service to members. Salary is $41-$43k, DOE ABOUT OUR CLIENT * Well-established membership-based organization serving businesses throughout the region * Collaborative, team-oriented culture with a strong customer service focus * Professional office environment with structured processes and established procedures * Organization values communication, relationship building, and teamwork * Great opportunity to gain experience in a highly visible role while making a direct impact on member retention and engagement as the Collections Specialist RESPONSIBILITIES OF THE COLLECTIONS SPECIALIST: * The Collections Specialist will review member accounts and conduct outreach regarding outstanding membership dues through phone and email communications * The Collections Specialist will follow established scripts and procedures to provide excellent customer service while resolving account concerns * Research account discrepancies and partner with internal teams to identify and resolve issues impacting payment status * Document account activity and maintain accurate records within company systems PREFERRED QUALIFICATIONS FOR THE COLLECTIONS SPECIALIST: * Must have previous customer service and strong administrative experience * Must be comfortable using computer systems, phones, and multiple software applications * Previous collections experience is a plus, not a requirement Salary is $41-$43k, DOE #INJUN2026 #INJUL2026
Vacancy posted 1 day ago
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