Business Development Specialist

Job Description

Job Description

The Business Development Specialist I is responsible for driving company services to new and existing referral sources in a defined territory. This individual will be a major contributor to company branding and public image development and will act as a primary point of contact for key relationships. Day to day responsibilities will require travel to local provider offices; calling on providers and office staff to distribute brand messaging, promote the benefits of referring to our company, and conveying the services provided by the company.

Essential Duties and Responsibilities:

• Identifies and engages with current and potential referral sources located within the assigned territory.
• Meets or exceeds referral goals on a monthly, quarterly and annual basis.
• Develops and presents reports, as directed.
• Provides feedback on marketing strategies, branding effectiveness and referral source feedback.
• Represents the company at trade shows and/or exhibitions, as needed.
• Assist in the development and evaluation of marketing materials and promotional campaigns.
• Sets up educational/informational meetings with referring physician offices; to include physicians, physician extenders and their office staff.
• Develops and maintains database to track outreach activities and referral trends.
• Collaborates with internal teams to gain in-depth knowledge of the conditions treated by Company providers and the therapies offered.
• Monitors market trends, including competitor activity and industry developments.
• Stay up to date with sales and marketing best practices through ongoing training and professional development.
• Build and maintain strong professional relationships both internally and externally Networks with internal and external sources
• Continuously improve operational knowledge, skills and abilities.
• Checks and responds to work e-mail on a regular basis throughout the workday.
• Participates in and complete all required trainings and in-services.
• Performs other duties as assigned.

Minimum Qualifications:

• Bachelor’s Degree with two (2) years’ sales/marketing experience; OR an equivalent combination of education and/or experience. Experience at a more senior level may qualify as multiple equivalent years of experience for this role.
• Must have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook).
• Must have excellent written and oral communication skills.
• Must have a proven track record of providing exceptional customer service.
• Must be able to establish and maintain effective working relationships with doctors, clinical staff, other co-workers and the public.
• Must be able to work individually as well as within a team.
• Must be able to follow both verbal and written instructions.
• Must be able to work a flexible schedule.
• Must be able to respond with patience and understanding during stressful conditions related to patient health and emergent situations.
• Must be able to multi-task and prioritize.
• Must demonstrate extreme attention to detail.
• Must possess strong organization skills.
• Must be able to problem solve and use reasoning.
• Must be able to meet predefined quality standards.
• Must maintain and project a professional attitude and appearance at all time.
• Must have a working knowledge of the healthcare field and medical specialty, as well as medical terminology.
• All staff are expected to have a strong desire to provide excellent customer service; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; and to have an attitude of wanting to continuously improve their own professional performance.

Preferred Qualifications:

• Five (5) years of healthcare/pharmaceutical outside sales experience.
• Prior experience working with a customer relations management (CRM) system.

Driving/Travel:

The employee must have reliable transportation. Travel for this position will be required up to 50%. While the primary workplace may be closest to the employee’s home, work assignments could be in any of the Company’s locations.

Compensation and Benefits:

• Pay Range : $65,000 to $85,000 annually
• PTO : Up to 96 hours in first year (pro-rated based on start date)
• Holidays : 7 (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day After Thanksgiving, Christmas Day)
• Retirement : 401(k) with employer match
• Health Benefits : Medical (single and family), Dental (single and family), Vision (single and family)
• Other Company-Paid Benefits : Short-Term Disability, Long-Term Disability, Basic Life/AD&D, Employee Assistance Program
• Other Voluntary Benefits : Voluntary Life, Accident, Critical Illness, Hospital Indemnity
• Other Compensation : This position is exempt (salaried) and is not eligible for overtime pay. This position is bonus eligible. Any bonus is subject to the terms of the applicable plan and is not guaranteed.