ELD Operations Specialist

ELD Operations Specialist This position is only available for people located in Venezuela We are seeking a detail-oriented and proactive ELD Operations Specialist to join our team. In this role, you will be responsible for ensuring the accurate and compliant use of Electronic Logging Devices (ELDs) by truck drivers, while also optimizing their driving time. You will serve as a key point of contact for drivers, fleet managers, and client staff, addressing issues and maintaining smooth operations. Responsibilities Communication & Coordination: Conduct outbound and inbound calls with truck drivers, fleet managers, and internal company staff to resolve ELD-related issues and provide support. ELD Management: Continuously update and manage ELD boards, ensuring all data is current and accurate. Maintain regular communication with load boards and staff members of our client freight carriers. Compliance & Analysis: Analyze driver logbooks to identify and report violations, disconnected driving, and ELD malfunctions. Data Integrity: Fill in any necessary missing information on logbooks, including notes, shipping documentation, and certifications, to ensure completeness and compliance. Driving Time Optimization: Conduct shrink and slide operations to legally and effectively maximize available driving time for drivers. Qualifications B1-B2 English Level (Good/Fluent command of the language) Self-motivated, results-oriented, with a positive mindset. No previous experience needed. Strong attention to detail and excellent organizational skills. Ability to work independently while managing multiple tasks efficiently. Fully functional equipment: Laptop, UPS (guarantee workflow during outages), Headset. Availability Full-time position - three different shifts (minimum 40 hours a week): Morning shift - 8.30 AM - 4.30 PM CT Daytime shift - 4.30 PM - 12.30 AM CT Night shift - 12.30 AM - 8.30 AM CT Benefits Professional Development Mentorship – Hands-on guidance throughout your learning process. Team Work/Strategies – You’ll have our top agents provide you with the expertise and strategies needed to produce results. Opportunities for Growth Income/Experience Base Salary: $300 Level 1 experience: $400 - $500 Level 2 experience: $500 - $600 Level 3 (Team Leader): $600+ #J-18808-Ljbffr Wersirius