Front Office Associate

A well-established, family-focused general dental practice located in Skokie is seeking a friendly and organized Front Office team member. Our office is committed to providing high-quality, preventative dental care in a warm, welcoming environment. Our practice focuses on patient education and long‑term oral health. We offer a variety of general dental services tailored to meet the needs of patients of all ages. We take pride in creating a calm and professional atmosphere where both patients and team members feel valued. If you’re a dependable and detail-oriented individual who enjoys being part of a patient-centered and team-oriented practice, we’d love to hear from you! Benefits for the Front Office Associate Employee Dental Work Paid Time Off Paid Holidays Can offer Health Insurance Schedule for the Front Office Associate Monday: 8:30 AM - 5:30 PM Tuesday: 8:30 AM - 5:30 PM Wednesday: OFF Thursday: 10:30 AM - 7:30 PM Friday: 8:30 AM - 5:30 PM Saturday: 7:30 AM - 2:30 PM (x1 a month) Responsibilities and Requirements of the Front Office Associate Minimum of 2 years of dental front office experience required Greet and check in patients, creating a warm and professional environment from the moment they arrive Answer phone calls, respond to voicemails, and schedule/confirm appointments to ensure efficient patient flow Maintain and update patient records and charts with accuracy and attention to detail Prepare next-day schedules and charts for the clinical team to support smooth daily operations Submit and follow up on dental insurance claims, verifications, and pre-authorizations Collect payments, discuss financial options, and assist with insurance benefits to ensure clarity for patients Manage recall and reactivation systems to maintain patient retention and continued care Handle daily financial reporting including production, collections, and end-of-day reconciliation Manage ordering of front office and dental supplies and maintain inventory Support clinical staff with operatory setup or other tasks as needed Follow up with patients post-treatment to ensure satisfaction and address any additional needs #J-18808-Ljbffr JRA Staffing