Customer Account Representative

Job Description

Job Description

About Us

At Harvest Advertising Inc, we believe every brand has a unique story. That's why we start by understanding your business, your goals, and your audience. Our team combines creativity with data-driven strategies to craft campaigns that truly connect. From social media marketing to SEO and digital advertising, we tailor every solution to maximize your growth.

Position Summary

Harvest Advertising Inc is looking for a Customer Account Representative to support customer relationships and account-related activities. This entry-level position provides an opportunity to develop professional skills in customer service, account coordination, and client support.

Responsibilities

• Build and maintain positive customer relationships.
• Assist customers with account-related questions and requests.
• Provide accurate information about products, services, and promotions.
• Maintain organized customer account records.
• Support account updates and follow-up activities.
• Monitor customer feedback and communicate insights to the team.
• Collaborate with internal teams to support customer satisfaction.
• Prepare basic reports and account documentation.
• Assist with customer onboarding and account support activities.
• Participate in team meetings and training programs.

Qualifications

• High school diploma or equivalent required.
• Associate's or bachelor's degree in Business, Marketing, Communications, or a related field is a plus.
• Strong communication and interpersonal skills.
• Excellent organizational abilities.
• Attention to detail and problem-solving skills.
• Basic computer proficiency.
• Ability to work independently and collaboratively.
• Previous customer service, retail, hospitality, or administrative experience is helpful but not required.