Business Analyst

V2Soft Job OpportunityV2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have headquartered in Bloomfield Hills, MI and have 16 offices spread across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security. Beyond our work, we actively support local communities and non-profits, reflecting our core values. Join us to be part of a dynamic and impactful global company!EducationBachelor's degree or master's degree in Business Administration, Communication, Information Systems, or related field is required. Equivalent work experience may substitute for the educational requirement.CertificationCertified Scrum Master (CSM), Certified Scrum Owner (CSO), CBAP, PMI-PBA, PMI-ACP, PMP, ITILExperienceA minimum of five years of business process analysis and requirements documentation, including independent facilitation with executives and subject matter experts. Proficiency in process mapping/modeling with tools such as Visio is required. Proficiency in Microsoft Office Suite, particularly Excel, Word, PowerPoint, is required. Knowledge of data migration practices, testing and quality assurance tools/techniques, and change and release management is required. Experience translating business requirements into technical specifications is required. Experience using SharePoint and Microsoft Teams for collaboration and document management; exposure to Power BI is preferred. Preference will be given to candidates with experience using Azure DevOps to manage user requirements and backlogs.Required SkillsAbility to perform detailed business analysis, including research, requirements documentation, business case development, as-is/to-be analysis, scope definition, and process modeling (Visio). Ability to use software tools is required and includes, but is not limited to, MS Word, MS PowerPoint, MS Excel, and MS Visio. Ability to perform system analysis and design using a variety of modeling methodologies and techniques. Knowledge of the software development lifecycle (SDLC). Excellent technical knowledge and understanding of IT infrastructure and software development practices and techniques. Ability to apply principles and techniques in the Project Management Body of Knowledge (PMBOK). Ability to work effectively with users and a project team, to identify and document requirements for the maintenance, enhancement, modernization, remediation, or development of computer application systems, including technical overviews and context diagrams. Knowledge of the ideologies, techniques, and tools for quality assurance and control, and the ability to put those into practice. Ability to analyze and accurately and completely define processes and workflows to design efficient information solutions, including missing or duplicate functionality in existing applications. Strong facilitation and stakeholder management skills, with the ability to work effectively across business units, directors, security, and technology teams; excellent verbal and written communication. Ability to conduct as-is and to-be analysis, perform detailed research, and model business processes using appropriate tools and techniques. Ability to expertly facilitate workshops and meetings with a variety of stakeholders with varying levels of technical knowledge. Ability to produce complete, accurate, and legible functional documentation that captures business processes, inputs/outputs, and system interactions. Ability to work effectively with business units to identify and document requirements supporting maintenance, enhancement, modernization, remediation, or development of application systems, including the creation of context diagrams and technical overviews. Ability to interpret and communicate technical information related to application development and data processing to both technical and non-technical audiences. Skill in developing business cases and supporting documentation, performing data analysis, and conducting performance metrics reporting. Additional: Advanced skills with Microsoft products, including SharePoint, Teams, Word, Excel, PowerPoint, and Visio. Ability to understand stakeholders needs, document requirements accurately, and perform duties independently when necessary. Ability to perform analysis that accurately and completely defines processes and workflows to design efficient information solutions, including missing or duplicate functionality in existing applications. Ability to receive and give constructive feedback and maintain effective work relationships. Ability to adapt to changing demands in a dynamic environment with diverse work assignments.