Senior Product Designer

Senior Product Designer

Scentbird is looking for a visionary Senior Product Designer to help conceive, wireframe, design, and implement all of our various product design initiatives within our CRO and Retention teams — leveraging AI tools to accelerate and elevate every stage of that process.

The perfect candidate will have a deep understanding of UX, partnered with deep problem solving skills, up-front research, a focus on up-front user testing, as well as the highest level of craft for UI design, creating beautiful, modern experiences for our customers. This Senior Product Designer will be responsible for developing engaging experiences within the CRO and Retention teams that allow ease-of-use within our community, while telling an immersive story and eliciting an emotional response from our customers through rich visual design, as well as focusing on conversion and retention profitability for the business. A self-driven, motivated UX visionary who is fluent in AI-assisted design workflows and sees them as a core part of modern craft, not a shortcut around it.

The successful candidate will work closely with our Product Design Director and larger design team to deliver ideas and experiences that create a visionary future Scentbird, while exceeding the expectations of our customers. Being part of a team of thinkers and doers, the right Senior Product Designer will bring a mix of high-level problem solving through UX, creative vision through UI, an understanding of research, usability testing, A/B testing, business understanding, and applied AI fluency to the position — promoting our company from within and inspiring each team member they partner with.

We're looking for a person comfortable wearing many hats and managing multiple projects at one time. Someone that can inspire others, taking our creative experiences — and our creative process — to a new level, as we continue to grow.

What You'll Be Responsible For:

• Create and manage ongoing research for each product you own and synthesize qualitative and quantitative data (interviews, surveys, session recordings, support tickets) into actionable insights faster
• Create and manage usability testing to prove initial work value before reviewing it with the larger team, incorporating AI-assisted analysis to identify patterns across test sessions.
• Concept, design, and manage various product design initiatives from our quarterly roadmap, using AI-powered ideation to rapidly explore a wider range of directions before committing to a path, and also leveraging on-brand, vetted AI designs as well.
• Understand areas of opportunity for higher levels of engagement with our customers, using AI to help surface trends and opportunities from research and product data.
• Lead reviews by articulating your ideas and vision, so all partners can understand the path and know how to enhance the designs/experience. Know how to manage multiple projects at one time, effortlessly.
• Align with our Director to establish best practices when it comes to research, testing, UX, UI, and AI tooling, and how to manage internal processes with the Marketing, Copy, Dev, and Creative teams
• Gather design inspiration and be a leader in sharing new ideas/designs that can help push our UX and UI designs to new levels of fidelity.
• Be the steward of our design components library, creating the vision, design, layout, and rationale on how we use any new design components, including how AI tools can help scale and maintain it.
• Work with product owners to help understand all the scopes of work, plus any surveys, customer interviews, and usability testing, so that these may contribute to your work.
• Work with Engineers to facilitate ease of transition from design to build, forming a collaborative partnership that's efficient and effective — including exploring AI-assisted handoff and design-to-code workflows.
• Actively identify and champion new AI tools and workflows across the design team to help us work more smartly and efficiently.

What We'll Love About You:

• Your core focus is building experiences that help convert new customers and also retain them. Your entire vision is creating experiences that help enable our customers, while at the same time, creating profit opportunities for the company.
• Passion for design and beauty, you are a master UX Product Designer, it is your superpower, you look at every nuance of UX and design, and help bring it to immersive life through every small-to-large detail of UI design.
• You're able to spot and help encourage new design trends in the web and app space, including AI-driven shifts in how people interact with digital products.
• Able to solve complex User Experience problems, smoothly and efficiently — using AI as a thought partner for problem framing and solution exploration.
• Able to wireframe and prototype an experience and speak to each customer decision, every piece of potential engagement, and see the story end-to-end.
• The ability to think through high-level Information Architecture to realize the scope of a project and know its emphasis on the entire Scentbird experience as a whole.
• Ability to give and take creative direction.
• Detail-oriented and a precision to your style of work.
• Ability to prioritize and handle multiple projects in order to meet tight deadlines
• The ability to work with internal and external cross-functional teams both domestically and internationally.
• Working knowledge of AI tools for design and research synthesis (e.g., ChatGPT/Claude/Claude Design for research synthesis and ideation, Figma AI, AI-assisted prototyping tools) and a genuine interest in staying current as the AI-design landscape evolves.
• Ability to critically evaluate AI-generated output — knowing when it accelerates the work and when human judgment and craft need to lead.

What You'll Need to Have:

• 8+ years experience in digital design is required. A portfolio showcasing agency work as well as in-house work would be ideal.
• Degree in Design, Arts, and/or Digital Design.
• A robust portfolio showcasing various use cases of solving for product challenges

What You'll Love About Us:

• Competitive base compensation
• Bonus program
• Paid Time Off and Work From Home
• A fun, creative and energetic work environment

About Scentbird

Scentbird inspires fragrance lovers to go beyond the ordinary and sample scents that evoke passion, confidence, and the unknown. Our mission is to revolutionize the way we perfume by bringing the ultimate fragrance playground right to your fingertips and offering a digital subscription service that lets members choose from over 1000+ designer perfumes each month.

About the Brands:

• Scentbird: The easiest way for fragrance lovers to discover, try, and buy their favorite scented products without a commitment
• Deck of Scarlet: Deck of Scarlet is on a mission to break the clean category, redefining what clean fragrances should smell like. Composed entirely of vegan, cruelty-free ingredients, our fragrances bridge the gap between the clean and luxury categories, using the highest eau de parfum concentrations housed in sculptural, eye-catching bottles. You shouldn't have to choose between being luxe and refined, or clean and vegan—now, you don't have to.
• Confessions Of A Rebel: We were born in 2018, holding fast to the idea that the fragrance industry was in dire need of a change. When we looked around, all we saw was a sea of sameness: outdated archetypes of femininity and masculinity paired with unrelatable images of luxury that we had no say in. In truth, we are complex in ways that cannot be contained in the traditional heteronormative stereotypes, existing beyond the binary with raw, unfiltered voices that deserve to be heard.
• Goodhabit: Enriched with a blend of essential oils, Goodhabit's clean, vegan, cruelty-free fragrances act as bottled intentions you set free with each mist. Our scents are designed to help you align with the good habits you're building, while working to enhance and boost your mood. Inhale, exhale, and let the good energy flow through you.
• Sanctuary: Created for those who care about the fate of our planets, Sanctuary offers fragrance for a better future. Our clean, community-driven fragrances are inspired by endangered species and their habitats, each aimed at raising money and awareness for the preservation of their namesake.
• Drift: Drift began as an alternative to all of the tacky air care products on the market. Our products are designed to blend in, with amazing scents that stand out. We take pride in our fragrances, keeping them free from the traditional chemicals used in the fragrance industry. We are always phthalate and paraben free. We never skimp on quality of our scents or the products that deliver them. Our design ethos is simple but