Human Resources Manager

Property Description

Barnsley Resort is a luxury destination located in the beautiful foothills of the Blue Ridge Mountains in Georgia, offering a unique and enchanting work environment for those seeking a fulfilling career in hospitality. As a job applicant, joining the team at Barnsley Resort means being part of a renowned property known for its stunning scenery, unparalleled amenities, and exceptional service. The resort offers a range of employment opportunities, from guest services to culinary, spa, and outdoor recreation, providing a diverse and rewarding career path. Barnsley Resort is committed to creating a welcoming and inclusive work culture that values teamwork, creativity, and outstanding guest experiences. Employees can expect to work in a serene and idyllic setting, where they can showcase their skills, grow their career, and be part of a team that delivers extraordinary experiences to guests. Joining the team at Barnsley Resort presents a unique opportunity to be part of a world-class resort that offers an unparalleled experience for both guests and team members alike.

Overview

Are you a passionate and people-centric HR professional looking for an exciting opportunity to make a difference in the hospitality industry? Join our team as a Human Resources Manager and play a pivotal role in shaping our employee experience and fostering a positive work culture. This is your chance to use your energy, enthusiasm, and expertise to attract, develop, and retain top talent while ensuring compliance with HR best practices and regulations.

The Human Resources Manager reports to the Director of People & Culture and assists in leading the HR Department and collaborating with various departments to create and implement effective HR strategies. Your innovative ideas and solutions will contribute to employee engagement, talent acquisition, performance management, training and development, and employee relations. With your strong communication and interpersonal skills, you will build relationships with our diverse workforce and provide guidance and support on HR matters.

Why join us:

• Competitive compensation and benefits package
• Opportunities for growth and career advancement
• Vibrant and inclusive work environment
• Leading hotel/resort in the industry

If you are a dynamic and forward-thinking HR professional with a passion for creating a positive and engaging work environment, we invite you to apply now for the Human Resources Manager position! Join our team and be part of our journey to excellence in people management and hospitality.

Responsibilities

The Human Resources Manager's responsibilities include assisting and coordinating the HR function at the hotel to attract, retain, develop and motivate Team Members in accordance with policies/ procedures and all applicable laws and regulations, while limiting liabilities and promoting a safe, fair, positive work environment. Other duties include coaching, counseling, training, new hire orientations, benefit administration, maintain personnel files, complete payroll, and oversee all employee relations and labor related matters as they relate to federal and state laws.

PERFORMANCE STANDARDS:

CUSTOMER SERVICE: Maintain customer satisfaction as the driving philosophy of the hotel. Personally demonstrate a commitment to customer service by responding promptly to guest needs. Commit to satisfying every guest. Ensure all employees, including all new hires, are trained to meet standards. Empower employees to deliver customer service by encouraging and rewarding responsive guest assistance. Ensure all hotel standards and services contribute to consistent delivery of outstanding customer service.

PEOPLE: Manage internal policies and procedures to ensure all employees are treated fairly. Ensures employees are aware of internal job openings. Monitor the performance review process to ensure everyone is reviewed. Help develop responsible and effective supervisor/employee relationships. Provide objective feedback regarding disciplinary action taken by management and listen objectively to employee suggestions, concerns and grievances. Ensure disciplinary action paperwork is accurate and timely. Take action to resolve issues fairly. Effectively facilitate and counsel employees about complaints regarding management, co-workers, job, etc. Keep loyalty to employees intact by ensuring employee grievances are kept confidential. Assist management in addressing culturally diverse issues and advise on handling workforce issues. Organize incentive programs. Promote hotel social events. Evaluate turnover and tenure and make recommendations. Monitor morale of employees and address problem areas with appropriate management. Keep accurate records. Support training in all departments. Provide expertise in recruiting, screening, interviewing and hiring employees. Provide career counseling to employees and promote internal opportunities.


QUALITY: Coordinate and maintain good relations with other departments. Work with all departments to maintain and improve guest service. Assist in solving HR related interdepartmental problems. Keep departments informed of social events. Coordinate with other departments on joint tasks such as employee incentives, performance reviews, teamwork. Assist in cross training between departments. Monitor employee participation and progress of training. Develop language programs for non-English speaking employees. Inform managers of external training programs. Stay informed of new issues, wage/hour laws and other HR related topics and inform management of relevant issues.

MANAGING THE BUSINESS: Enforce compliance with updated policies, procedures and benefits. Ensure compliance with immigration laws, EEO policies. Be knowledgeable of and implement competitive wage and benefit rates accurately and in a timely manner. Monitor and ensure accuracy of payroll records. Process changes in employee status in a timely manner. Follow up on performance review and disciplinary actions. Administer unemployment compensation and worker's compensation and monitor costs. Conduct wage and benefit survey annually. Practice behavior-based interviewing. Ensure employment practices are cost effective. Assist in managing turnover with effective selection and employment practices. Maintain creative recruiting techniques to attract better applicants. Maintain favorable relations with local agencies to maintain applicant flow.

Qualifications

• Bachelor's degree or minimum 4 years HR experience, prior hotel experience preferred
• Strong and effective communication skills
• Ability to interpret and advise property management according to employment laws of jurisdiction
• Ability to communicate effectively with the public and other Team Members
• Strong employment law, recruiting and retention background a must
• Experience with Affirmative Action helpful
• Ability to manage a diversified workforce
• Demonstrates a high degree of confidentiality and common sense
• Ability to work in a stressful environment and remain flexible to constant change

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.