Medical Office Receptionist

Job Description

Job Description

Valgorithm is hiring a reliable, organized Medical Office Receptionist for an on-site role with a ACHC-accredited, Medicare-enrolled, and Medicaid-enrolled durable medical equipment supply company in Fort Lauderdale, FL.

The company provides medical supplies delivered directly to patients’ homes. You will be the in-person presence at the office: covering the front desk, keeping clinic and referral provider records up to date, preparing materials for provider visits, managing office inventory, and supporting the operations team.

Position Details

• Job Title: Medical Office Receptionist
• Reports to: CEO
• Employment Type: Independent Contractor
• Location: On-site, Fort Lauderdale, FL
• Schedule: Monday through Thursday, 9:00 AM – 5:30 PM
• Pay: $15–$20/hour, based on experience

Responsibilities

Front Desk & Office Coverage

• Be present in the office during all business hours, Monday through Thursday, 9:00 AM – 5:30 PM.
• Answer phone calls and greet visitors professionally.
• Provide general office and administrative support as needed.

CRM & Referral Records

• Keep the CRM up to date with clinics and referral providers.
• Maintain accurate, current clinic and contact information.

Provider Visit Support

• Research clinics in areas where field representatives are scheduled to visit.
• Add new clinics and contacts to the CRM.
• Prepare visit materials and folders for upcoming provider visits.
• Log all updates in the CRM.
• Send weekly follow-up messages to providers.

Inventory

• Organize and monitor the office’s sample inventory.

Administrative & Operations Support

• Support leadership with administrative needs, including ordering marketing materials.
• Help the operations team with general tasks as needed.

30-60-90 Day Plan

First 30 Days – Foundations

• Learn the office routine and on-site coverage schedule.
• Learn the CRM and the clinic and referral provider database.
• Learn the provider visit preparation process.
• Learn the sample inventory system and current stock levels.
• Shadow administrative tasks to understand the team’s recurring needs.

Days 31–60 – Ownership

• Cover the office Monday through Thursday independently.
• Manage CRM updates and clinic and referral records on your own.
• Complete full preparation for scheduled provider visits.
• Take ownership of sample inventory organization and monitoring.
• Begin supporting the operations team with general tasks.

Days 61–90 – Full Execution

• Fully own office coverage, CRM records, visit preparation, and inventory.
• Proactively flag gaps in provider records or inventory.
• Handle administrative and operations tasks with increasing independence.

Requirements

• High school diploma or GED required; associate’s or bachelor’s degree preferred.
• Previous experience in a front desk, receptionist, or administrative role, ideally in a medical or healthcare office.
• Strong organizational skills and extreme attention to detail.
• Professional phone manner and clear verbal communication.
• Comfortable working independently and taking initiative without close supervision.
• Proficient with computers and able to learn new software quickly; CRM experience is a plus.
• Able to handle confidential patient information with discretion (HIPAA awareness).
• Punctual and reliable, able to be in the Fort Lauderdale office Monday through Thursday.
• Reliable transportation to the office.

Benefits

• Competitive hourly pay ($15–$20/hour, based on experience).
• Consistent 4-day schedule (Monday–Thursday) with set daytime hours.
• Play a direct role in helping patients get timely access to essential medical supplies.
• Be part of a small, growing team where your work makes a visible impact.
• Gain exposure to sales support, operations, and patient care.
• Work closely with leadership, with room to grow as the company scales.