Regional Account Manager - North East, Niger

Regional Account Manager - North East, Niger

Responsibilities

• Build a list of key stakeholders of accounts within the market to target and develop/establish a solid and trusting relationship between major key clients and Field.
• Work with clients to uncover needs, pain points and opportunities to delight client
• Promptly identify potential obstacles and resolve client issues and complaints
• Develop a complete understanding of key account needs and design individualized sales strategy per client to optimize account's profitability
• Anticipate key account management changes (personnel or process) and improvements and proactively manage to remain relevant to Field business.
• Negotiating contracts with the client and establishing a timeline of performance
• Establishing and overseeing internal budgets with the company and external budgets with the client
• Working with design, Sales, Procurement, marketing, and team members from other departments dedicated to the same client account to ensure the highest quality of delivery and client expectations exceeded
• Collaborating with other members of the sales team to maximize profit by up-selling or cross-selling
• Planning and presenting reports on account progress, goals, and monthly/quarterly/yearly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
• Meeting all client needs and deliverables according to proposed timelines
• Analyzing client data to provide customer relationship management
• Collaborate with Sales and Growth team leadership to manage and maintain the developed relationships.
• Prepare RFQ's and other documents as may be needed.

Requirements

• Goal-oriented, organized team player
• Ability to mentor and lead
• Self-motivated and self-directed
• Excellent interpersonal relationship skills
• In-depth understanding of key clients, stakeholders and their position in the industry
• Eager to expand the company with new sales, clients, and territories
• Able to analyze data and sales statistics and translate results into better solutions

Qualifications

• Bachelor's degree in pharmacy, marketing or relevant field.
• Five years of previous work experience in sales with at least two years in managing government and parastatal accounts and high value private clients
• Excellent verbal and written communication skills.
• Ability to write compelling proposals is an advantage; must be a listener, a presenter, and a people-person.
• Basic computer skills, and experience with CRM software and the Microsoft Office Suite /Google suite.
• Strong negotiation skills, with ability to follow-through on client contracts
• Ability to multitask and manage more than one client account in multiple markets.
• Proven results of delivering client solutions and meeting sales goals

If this sounds like you, we'd love to meet you