Customer Service & Sales Coordinator

Join Our Team as a Customer Service & Sales Coordinator!

Are you looking to leverage your customer service and sales skills and engaging personality into a fulfilling and dynamic career? Ace Handyman Services is seeking highly organized and motivated individuals to join our team! As a national leader in home improvement and repair, we are committed to providing exceptional service tailored to our customers' needs.

What You'll Do:

In this role, you will be the first point of contact for customers, educating them about our services and matching them with the right craftsmen for their projects. You'll also play a critical role in managing daily schedules, ensuring smooth operations, and creating a seamless customer journey.

No construction experience is required—just a passion for exceptional service and a growth mindset!

Why Join Us?

Join a fast-growing company where high standards, accountability, and customer experience matter. We're building a winning team, not just filling a role. If you take ownership, move with urgency, and want to grow with the business, you'll thrive here.

What We Offer:

• Competitive pay: $21.25-$26.5 per hour
• Health insurance
• Paid vacation
• Performance-based bonuses
• Career growth and advancement opportunities
• Regular pay reviews
• And more!

If you're ready to take the next step in your career, we'd love to connect with you.

Job Responsibilities

As a Customer Service & Sales Coordinator, you will play a key role in managing inbound and outbound customer interactions, providing education on our services, and coordinating work and project schedules for our craftsmen. This includes offering expert guidance on pricing, availability, and service options while ensuring seamless logistical support.

Key Responsibilities:

• Respond to job inbound and outbound leads promptly and professionally
• Coordinate schedules and material orders for multiple craftsmen and projects
• Utilize dispatching and schedule management software efficiently
• Handle administrative tasks, including managing social media and maintaining websites.
• Engage in outbound sales for lead prospecting and networking activities as needed and grow the book of business

Preferred Qualifications:

• 1-3 years of experience in customer service, sales or similar experience.
• Outstanding communication skills, both verbal and written
• Strong customer service expertise
• Ability to multitask and prioritize effectively
• Tech-savvy and able to learn new systems quickly

Compensation: $21.25 - $26.50 per hour

The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry.

Most of the projects completed are for Repeat and Referral Customers—folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting "Show Me All Jobs" above.

Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.