Unit Secretary - Emergency Room

Location: Williamsburg, Virginia Salary: $16.20 - $21.08 per hour, based on experience, education, credentials, skills, internal equity, and business needs. Hours: Available shifts include Monday to Friday 3pm‑11pm or 4pm‑12am, and Saturday/Sunday 7am‑3pm and 3pm‑11pm. Up to 40 hours per week. Overview The Unit Secretary works under the supervision of the Nurse Manager, Registered Nurses, and Licensed Practical Nurses. Responsibilities include customer service, chart management, retrieval of reports, patient care duties, ordering supplies, order entry, filing patient information, and follow‑up with patients and physician offices. The role also encompasses secretarial and clerical duties as directed. What you will do Accurately and timely order entry, retrieving testing results, and ensuring correct order entry via CPOE for medical record maintenance. Prioritize workload and complete daily duties with accuracy. Navigate electronic systems to access patient information for facilitating transfers. Utilize systems to communicate and order supplies, forms, and other items. Demonstrate understanding of diverse patient care populations served in the community. Answer phone calls promptly and use appropriate phone etiquette, screening calls to support a positive service experience. Act as an advocate for positive customer service as the unit greeter. Maintain a clean, safe, and orderly work environment by cleaning workstations, equipment, stocking supplies, and properly storing equipment. Promote teamwork, collaborate effectively as a team member, and work independently as needed. Seek assistance when necessary and keep the team informed of changes. Qualifications Education: High School Diploma or GED (Preferred). Experience: Minimum 1 year clerical experience in a healthcare setting (Preferred). #J-18808-Ljbffr