Remote SaaS Support Specialist Troubleshooting & Ownership
Valsoft Services
- Remote job
DemandBridge, part of Fluent Software Group, is seeking a Software Support Specialist to be the primary contact for customers and help them maximize the value of our software. You'll own inquiries from first response to resolution, collaborating with Product, Engineering, and other teams on complex cases, while supporting orders, accounts, and digital assets. This remote role offers exposure to multiple product lines and the opportunity to shape customer success across a growing SaaS platform. #J-18808-Ljbffr Valsoft Services
$60k - $75k
...to apply for the Healthcare SaaS Support Specialist role at Nestmed This range... ..., chat, tickets, phone) Troubleshoot user-reported issues, elevate... ...Early-stage team with huge ownership opportunities Fast-growing... ...NRC the user experience Remote opportunity, collaborative...Remote workFull time- ...Overview We’re seeking a Customer Support Specialist to own frontline (L1)... ...environment. It’s a high-ownership position with close collaboration... ...Zoom as needed). Troubleshoot and resolve issues: Guide customers... .... Experience supporting a SaaS product, onboarding/...SuggestedFull timeInternshipImmediate startFlexible hours
- foreUP is seeking a Customer Support Specialist I to handle incoming calls and provide initial troubleshooting for our SaaS products, enabling first touch resolution wherever possible. You will triage requests by gathering information, documenting issues in the ticket...Remote job
- Interra Health is seeking a Technical Support Specialist, Level 2, to troubleshoot complex issues across internet-based applications, APIs, and database... ...systems, ensuring timely resolution and technical ownership through to completion. You will collaborate with Support...Remote job
- PrecisionCare offers a remote position for a Custom Technical Support Specialist. You will be the first line of help for healthcare providers using our EHR SaaS, troubleshooting issues, answering data questions, and helping users maximize the value of the software. You...Remote job
- Arcoro is seeking a Software Support Specialist to deliver front-line technical support for our HRIS SaaS platform. You’ll troubleshoot issues, guide customers to resolutions, and document... ...and Wednesdays, with additional remote opportunities available. You’ll engage...Remote jobWork at office
$55k - $60k
Technical Support Associate III (Chicago-based) Chicago... ...includes enterprise SaaS, SEO, APIs, AI, or... ...reserved to focus on remote work. Explore building... ...customers. A strong senseof ownership and accountability... ...experiences. Investigate, troubleshoot, and resolve customer-...Remote workCasual workWork at officeLocal areaWork from homeMonday to FridayFlexible hours- ...to bring on a Billing Tech Support Specialist who will serve as a Prompt... ...and with superior ability to troubleshoot/test use cases and issues in... ...Prior startup and/or B2B SaaS technology organization experience... ...~ Competitive salaries ~ Remote/hybrid environment ~...Remote workFull timeFlexible hours
$30 - $35 per hour
...Summary The Helpdesk Support Specialist requires minimal supervision... ...250 internal and remote users in a hybrid... ...archiving Support and troubleshoot VPN connectivity Address... ...end user support for SaaS environments, such as... ...and taking ownership of job responsibilities...Remote workWork from homeFlexible hoursNight shiftWeekend work- ...Support Specialist I As a Support Specialist I, you'll be a key member... ...customer inquiries independently, troubleshoot moderately complex product... ...is ideal for someone with SaaS support experience who... ...-first mindset with strong ownership and accountability Preferred...Remote workFlexible hours
- ...what we are building, clear ownership of meaningful work, and leadership... ...fix. - Triage and resolve support issues, escalating with... ...What you need: - Strong troubleshooting instincts and the... ...product. - Familiarity with SaaS platforms, APIs, or cloud-native...Remote workImmediate start
- ...The End User Support Specialist is responsible for managing... ...operational proficiency and troubleshooting ability of standard... ...client endpoints and SaaS integrations.... ...backups, and security Take ownership of critical service... ...Knowledge and experience on Remote Management tools:...Remote workWork experience placementWork at officeNight shiftWeekend work
$47k - $58k
PracticeTek is seeking a dedicated Customer Support Specialist to provide exceptional support for ChiroTouch solutions. This role involves... ...healthcare sector. We're looking for someone with strong troubleshooting skills, effective communication abilities, and a passion...Remote job- A leading technology company in the United States is seeking a Technical Support Consultant to assist clients with software issues and system optimization. Responsibilities include troubleshooting software challenges, delivering excellent customer service, and providing...Remote job
- Sendoso is seeking a Customer Support Specialist to be the first point of contact for customers,... ...maximize value from Sendoso’s features. A SaaS support background and strong... ...essential, with a fixed US-friendly shift and remote-first culture. #J-18808-Ljbffr SendosoRemote jobShift work
- ...Solutions, Inc. is seeking a Customer Support Specialist to be the first line of contact for customers... ...health EHR software. This 100% remote role focuses on resolving technical issues... ...and process discipline. You will troubleshoot, triage, and document issues, collaborating...Remote job
- A leading IT staffing firm is seeking four Technical Support Specialists for a 3-month project with potential for longer-term placement.... ...The ideal candidate excels in customer service, has strong troubleshooting skills, and is familiar with Google Suite. Join us to be...Remote job
- Propelus is a remote-first employer delivering workforce compliance solutions for healthcare. We seek a Customer Support Specialist to handle high-volume support for the CE Broker platform,... ...the US. You will work in a fast-paced SaaS environment, using Zendesk,...Remote job
$104k - $112k
...complexity. Addepar supports clients worldwide... ...IT Support Specialist to join our IT Team... ...manage, and optimize SaaS and cloud-based... ...and technical ownership.You’re proficient... ...administering and troubleshooting SaaS platforms including... ..., conducting remote “interviews,” and...Remote workH1bWork at officeWorldwideVisa sponsorshipWork visa$75k
...Fyxer Support Role This might just be the best support... ...Diagnose and troubleshoot complex technical issues... ...team despite working remotely - communicating proactively... ...support, within a B2B SaaS environment ~ Strong... ..., give them total ownership, and get out of their...Remote workLive in- ...Inc. in Wisconsin is seeking a Systems Support Specialist II to provide technical support for... ...peripherals and related applications. You will troubleshoot hardware and software, liaise with IT,... ...SME assistance. The role may involve remote site work where access to higher tier...Remote work
- Rippling is seeking a Customer Support specialist to join our fast-paced SaaS team. You will become a product expert for scheduling and time attendance, helping customers across time zones and collaborating with a distributed team. The role requires a Bachelor’s degree...Remote job
- Innovative Control Systems is seeking a dedicated Technical Support Specialist to provide first-level support for ICS products. You will troubleshoot issues via telephone, remote desktop tools, and other supported resources, following ITIL standards. You will also train...Remote work
- ...Product Support Specialist Zuddl is the unified events platform... ...teams complete ownership of their brand, their... ...across channels. You'll troubleshoot issues, guide users... ...~1–3 years in a SaaS support, helpdesk, or... ...Work Here ~100% remote-first and global team...Remote workFlexible hours
$24 - $30 per hour
...Email Support Specialist (Remote) Brex is a leading financial technology company... ...manner. Identify, troubleshoot, and resolve customer issues... ...internal teams while maintaining ownership of the customer query... ...services, FinTech, or SaaS industry is highly desirable...Remote jobHourly payPermanent employmentFull timeContract work- ...we’re looking for a Support Specialist to deliver exceptional... ...solutions, and next steps Troubleshoot customer-reported... ...role, ideally in a SaaS or tech startup environment... ..., with a mindset of ownership and follow-through... ...benefits, and a remote-first culture Opportunity...Remote work
$85k - $110k
...experienced Product Support Specialist with a great eye for... ...Specialist, you will take ownership of complex technical... ...position is 100% remote, based in the Pacific... ...email, and web form) Troubleshoot incoming issues, providing... ...Success in a SaaS environment, with a proven...Remote workLocal areaWorldwideRelocation packageFlexible hours$60k - $70k
...estate investing. Product Support Specialist - Remote US or Canada As the... ...services. A willingness to troubleshoot ambiguous issues, an ability... ...will be expected to take ownership of your work and have... ...customer support experience in a SaaS environment Excel at...Remote work$85k - $119k
...teams securely adopt the SaaS and AI tools they need... ...experience by supporting the workplace systems... ...partnering closely with our remote IT Support team to bring... ..., and asynchronous troubleshooting for employees across the... ...teams, known for your ownership, adaptability, and...Remote workCurrently hiringWork at officeLocal areaImmediate startWork from homeShift work$80k - $95k
...and motivated Senior Support Specialist. Reporting into the... ...position is fully remote, with occasional visits... ...Support Desk staff on troubleshooting techniques,... ...Experience supporting SaaS applications and enterprise... ...bias toward action, ownership, and proactive follow...Remote workFull timeWork experience placementWork at office
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