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Remote SaaS Support Specialist (AI-Enhanced)

Propelus-1

New York, NY
  • Remote job

Propelus is a remote-first employer delivering workforce compliance solutions for healthcare. We seek a Customer Support Specialist to handle high-volume support for the CE Broker platform, serving licensed professionals across the US. You will work in a fast-paced SaaS environment, using Zendesk, collaborating with AI-assisted triage, and empowering customers to maximize the value of their compliance accounts. A 2+ year SaaS support background and strong English communication are essential. #J-18808-Ljbffr Propelus-1

Vacancy posted 1 day ago
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