Remote SaaS Support Specialist (AI-Enhanced)
Propelus-1
- Remote job
Propelus is a remote-first employer delivering workforce compliance solutions for healthcare. We seek a Customer Support Specialist to handle high-volume support for the CE Broker platform, serving licensed professionals across the US. You will work in a fast-paced SaaS environment, using Zendesk, collaborating with AI-assisted triage, and empowering customers to maximize the value of their compliance accounts. A 2+ year SaaS support background and strong English communication are essential. #J-18808-Ljbffr Propelus-1
$55k - $60k
Technical Support Associate III (Chicago-based) Chicago, United... ...includes enterprise SaaS, SEO, APIs, AI, or technical customer support... ...Fridays reserved to focus on remote work. Explore building amenities... ..., and advocate for product enhancements that improve the overall...Remote workCasual workWork at officeLocal areaWork from homeMonday to FridayFlexible hours$40.8 - $60 per hour
...provide complete, real-time support to DoorDash employees... ...support, and process enhancements.You’re Excited About... ...application access, and general SaaS troubleshooting.... ...are comfortable using AI tools such as ChatGPT,... ...Jobs Located in NYC or Remote Jobs Associated With Office...Remote workHourly payWork at officeLocal areaFlexible hours$40.8 - $60 per hour
...provide complete, real-time support to DoorDash employees... ...support, and process enhancements.You’re Excited About... ...application access, and general SaaS troubleshooting.... ...are comfortable using AI tools such as ChatGPT,... ...Jobs Located in NYC or Remote Jobs Associated With Office...Remote workHourly payWork at officeLocal areaFlexible hours- ...Billing Tech Support Specialist (B2B SaaS) Prompt is revolutionizing healthcare by delivering highly... ...experience by identifying opportunities to enhance our product and service features... ...: ~ Competitive salaries ~ Remote/hybrid environment ~ Potential equity...Remote workFlexible hours
- ...IT Support Specialist Remote - Czech Republic It's a new day with a new opportunity... ...helpdesk roles, ideally within a SaaS or technology company. ~... ...Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive...Remote workFor contractorsLocal areaFlexible hours
- ...integration, and advanced IT support, keeping our people,... ...React, and C#. Build, enhance, and support... ...similar roles) in a cloud/SaaS‑heavy environment. Strong... ...workflow optimization, or AI for language technology... ...Information: This is a remote, full‑time position as...Remote workFull time
- Piedmont Global is seeking a Sr. IT Support Specialist to anchor daily IT operations at our Arlington... ...own Tier 1 and 2 support for HQ and remote staff, administer Microsoft 365 and Entra... ...Intune. You’ll train colleagues, enable AI tools, and partner with security on daily...Remote work
- foreUP is seeking a Customer Support Specialist I to handle incoming calls and provide initial troubleshooting for our SaaS products, enabling first touch resolution wherever possible. You will triage requests by gathering information, documenting issues in the ticket...Remote job
- Xplor is hiring a Customer Support Specialist I to handle incoming calls and provide initial troubleshooting for our SaaS products. The role emphasizes first-touch resolution, ticket... ..., and Implementation teams in a fully remote setting within the United States. #J-1880...Remote job
- Sendoso is seeking a Customer Support Specialist to be the first point of contact for customers,... ...maximize value from Sendoso’s features. A SaaS support background and strong... ...essential, with a fixed US-friendly shift and remote-first culture. #J-18808-Ljbffr SendosoRemote jobShift work
$104k - $130k
...AreAddepar is a global data and AI platform empowering... ...complexity. Addepar supports clients worldwide with... ...experienced IT Support Specialist to join our IT Team.... ..., manage, and optimize SaaS and cloud-based platforms... ...email accounts, conducting remote “interviews,” and...Remote workH1bWork at officeWorldwideVisa sponsorshipWork visa- Rippling is seeking a Customer Support specialist to join our fast-paced SaaS team. You will become a product expert for scheduling and time attendance, helping customers across time zones and collaborating with a distributed team. The role requires a Bachelor’s degree...Remote job
- Interra Health is seeking a Technical Support Specialist, Level 2, to troubleshoot complex issues across internet-based applications, APIs,... ...implementation needs, improve issue resolution processes, and enhance service quality to support customer satisfaction and long-...Remote job
- Job Title Enhanced TASC Peer Support Specialist Location Cumberland County (Fayetteville, NC) Hours 40 hours/week, Full Time, M-F, Non-Exempt Coastal... .... Proficiency in electronic health record systems and remote collaboration tools (Teams, Zoom, etc.). Ability to...Remote workFull time
- ...Product Support Specialist Client is a Software-as-a-Service (SaaS) solutions provider to the life sciences industry. We deliver innovative, data enabling... ...documentation and provide feedback on documentation enhancements. Performs work on problems of moderate scope...Remote workWork experience placement
$60k - $75k
Join to apply for the Healthcare SaaS Support Specialist role at Nestmed This range is provided by Nestmed... ...broken. Nestmed is fixing it with an AI platform that gives clinicians their... ...engineering teams to NRC the user experience Remote opportunity, collaborative culture, and...Remote workFull time- Datarails is hiring a Product Support Specialist to join our Tier 1 Support team. This fully remote role in the Pacific Time Zone involves owning complex customer issues... ...experience. Requirements include 2-4 years in SaaS product support, strong troubleshooting, and the...Remote job
- ...about?The Senior Executive IT Support Specialist (White Glove / VIP Support)... ...and VIP users.Offer on-site, remote, and direct support during critical... ...long-term solutions to enhance the VIP technology experience... ...innovation powerhouse that excels in AI, cloud and digital, NiCE is...Remote workWork at officeImmediate start
$34.74 - $47 per hour
...Job Family: Technical Support Services Job... ...Information Technology (IT), Remote Support, Troubleshooting... ...Technology Support Specialist with GDIT. A career in... ...IT means connecting and enhancing the systems that matter... ...-ready capabilities in AI, cloud, cyber and software...Remote workHourly payFull timeTemporary workPart timeImmediate startWorldwideFlexible hours- ...IT Support Specialist Remote, Europe This role is part of our Central Platform Team at saas.group. Profile Overview We're looking for our first dedicated IT Support Specialist... ...IT team in real time ~ Comfortable using AI tools like ChatGPT day to day to work...Remote workLocal areaImmediate startFlexible hours
- ...human customer experiences with AI. We partner with industry... ...Workspace. What you’ll do As an IT Support Specialist in New York, you'll be the... ...first‑day experience. SaaS Administration: Handle routine... ...whether they're in‑office or remote. Work model: This role is based...Remote workWork at officeImmediate startRelocationMonday to Thursday
- ...SUMMARY We are seeking an IT Support Specialist to facilitate the seamless delivery... ..., and suggest strategies to enhance operational efficiency,... ...systems (Jira, Zendesk) and remote desktop support tools. Strong... ...developing novel medicines using its AI-driven discovery and...Remote workWork experience placementFlexible hours
$30 per hour
Prolific is seeking a Customer Support Representative to join its Expert Network. The role involves evaluating AI chatbot responses and simulating customer interactions to enhance AI training. Ideal candidates possess experience in customer support, excellent communication...Remote jobHourly payWork from homeFlexible hours- ...About the Role The IT Support Specialist will be part of the broader IT team... ...and help administer cloud and SaaS platforms including Microsoft... ...repetitive IT processes, and leverage AI tools to improve efficiency,... ...PTO 401k Plan Hybrid remote schedule for added flexibility...Remote workWork at office
$106k - $150k
...Job Title:SaaS Solutions Architect - Ruby Job Description... ...effort estimates in support of sales opportunities,... ...feedback, identify enhancement opportunities, and surface... .... #Concentrix #LI-Remote Location: USA, NC... ...intelligence (AI) tools to assist in the...Remote workFull timeWork at officeImmediate startWork from home$110k - $130k
...into a seamlessly integrated, AI-driven platform that... ...Overview We're looking for an IT Support Specialist to help lead IT as we plan to... ...scale. You'll own End-User & SaaS Support, Networking & Infrastructure... ..., hands-on IT support and remote support for distributed employees...Remote workWork at officeRelocationFlexible hours$65k - $85k
...Position Summary The IT Support Specialist provides hands‑on and remote technical support to attorneys, staff, and business... ...platforms, assisting with AI initiatives, and contributing to the... ...continuous improvement initiatives that enhance service delivery, user satisfaction...Remote workTemporary workWork at officeLocal areaHome officeFlexible hours- ...technology firm in Texas is seeking a Product Assistant to support the development of innovative AI-driven solutions. In this role, you will conduct market... ...in product development, and gather user feedback to enhance tools that empower journalists. Ideal candidates will...Remote jobFull timeFlexible hours
$70k - $110k
...Avathon is the leading Industrial AI autonomy platform, helping... ...Avathon is looking for anIT Support Specialist to help manage Avathon's... ...access, desk setup, provision SaaS apps Manage offboarding process... ...OS updates/upgrades o Remote support o Hardware/software...Remote workFull timeContract workTemporary workLocal area- Product Manager, AI-RCM (Healthcare/SaaS) Remote U.S. (designated states) This position is fully remote... ...Whether you’re advancing AI solutions or enhancing user experiences, your work here... ...Leadership: Provide focus and motivational support to achieve excellence in client...Remote workLocal areaWork from homeFlexible hours
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