Remote SaaS Support Specialist I
Foreup
New York, NY
- Remote job
Xplor is hiring a Customer Support Specialist I to handle incoming calls and provide initial troubleshooting for our SaaS products. The role emphasizes first-touch resolution, ticket triage, and SLA adherence while documenting issues and maintaining strong client relationships. The ideal candidate demonstrates exceptional service, technical curiosity, and the ability to work across Product, Sales, and Implementation teams in a fully remote setting within the United States. #J-18808-Ljbffr Foreup
Vacancy posted 2 days ago
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