Remote SaaS API Support Specialist (Swing Shift)
Launch Tennessee
- Remote job
Lirio is seeking a Technical Support Specialist for a swing shift in a remote US role. You will work 7 pm–4 am EST, participate in an Agile environment, and support client environments via REST and API tools while coordinating with cross-functional teams. Responsibilities include monitoring production systems with Datadog, handling changes, and improving processes. The role is contract-to-hire with a 1–3 month period, and onboarding requires a first-week onsite in Tennessee. #J-18808-Ljbffr Launch Tennessee
- foreUP is seeking a Customer Support Specialist I to handle incoming calls and provide initial troubleshooting for our SaaS products, enabling first touch resolution wherever possible. You will triage requests by gathering information, documenting issues in the ticket...Remote job
- Vesta is hiring a Support Specialist in a remote-first role with a San Francisco hub. You will be an individual contributor on the Support team, delivering... ...with Product and Engineering. Expect to work across logs, APIs, and configurations, with travel for US offsites twice...Remote job
- Rain is seeking a Technical Support Analyst to deliver exceptional support for our platform and integrations. You will work directly with... ...card programs and stablecoin products on Rain—troubleshooting API integrations and reading logs to resolve issues that touch real...Remote job
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- Xplor is hiring a Customer Support Specialist I to handle incoming calls and provide initial troubleshooting for our SaaS products. The role emphasizes first-touch resolution, ticket... ..., and Implementation teams in a fully remote setting within the United States. #J-1880...Remote job
$19k - $24k
...messaging platform company is seeking a technical support professional to provide customer support via various channels, troubleshoot API issues, and collaborate with sales teams.... ...of web technologies. This role offers remote work flexibility and a competitive salary between...Remote job- Sendoso is seeking a Customer Support Specialist to be the first point of contact for customers... ...maximize value from Sendoso’s features. A SaaS support background and strong... ...are essential, with a fixed US-friendly shift and remote-first culture. #J-18808-Ljbffr SendosoRemote jobShift work
- ezCater is seeking an Integrations & Technical Support Specialist (Remote) to own onboarding and ongoing API integrations with restaurant brands and third‑party vendors. You’ll diagnose issues, train partners, and ensure clean data flow across our network while collaborating...Remote job
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- ...provider of automotive repair software solutions. This Technical Support Associate role focuses on delivering an outstanding,... ...with integrations, scheduling, and CRM teams to ensure value from day one for our remote clients in a SaaS environment. #J-18808-Ljbffr SteerRemote job
$60k - $75k
Join to apply for the Healthcare SaaS Support Specialist role at Nestmed This range is provided by Nestmed. Your actual pay will be based on... ...product and engineering teams to NRC the user experience Remote opportunity, collaborative culture, and meaningful work Interview...Remote workFull time$55k - $60k
Technical Support Associate III (Chicago-based) Chicago, United States | Posted on 07/... ...Whether your background includes enterprise SaaS, SEO, APIs, AI, or technical customer support,we'... ...and Fridays reserved to focus on remote work. Explore building amenities and photos...Remote workCasual workWork at officeLocal areaWork from homeMonday to FridayFlexible hours- ...re looking to bring on a Billing Tech Support Specialist who will serve as a Prompt software expert... ...Prior startup and/or B2B SaaS technology organization experience... ...can expect: ~ Competitive salaries ~ Remote/hybrid environment ~ Potential equity...Remote workFull timeFlexible hours
$30 - $35 per hour
...unless you have Experience in supporting Field service management platforms… API uses Astea for FSM, but... ...tickets that can “shift left” within IT by developing... ...Support partnership with SaaS vendor to ensure system maintenance... ...TypeThis is a fully remote position.Application...Remote workContract workTemporary workShift work- ...Representative (SDR) to join its team. This remote-based role involves generating new... ...engaging communication and understanding of API solutions. The ideal candidate holds a Bachelor... ...experience, particularly in technology or SaaS fields. The SDR will work closely with...Remote job
- ...An established industry player is seeking a Software Support Specialist to be the primary contact for clients facing technical challenges. This role involves managing and resolving complex issues related to software installations, ensuring exceptional customer service...Remote work
- stanleyreid seeks a Solutions Architect to customize API-based SaaS products for federal customers. You will be a hands-on technical consultant owning end-to-end solutions for clients, including implementation, testing, and launch. Requirements include a Bachelor's in...Remote job
- ...dental, vision, and life insurance Night and swing shift differential pay for select roles We are looking for an entry level Support Specialist to join our Information Technology team... ...Provide technical support via phone, remote desktop, and in person. Conduct new associate...Remote workAfternoon shiftFull timeFor contractorsInternshipWork at officeNight shift
$65k - $75k
...Product Support Specialist Membean is an online vocabulary program that... ...+ years in a customer facing SaaS role providing product support... ...communicate effectively from a remote office This is a remote,... ...times a day- called support shifts check the que and every 3rd...Remote workAfternoon shiftPart timeCasual workWork at officeHome officeWeekend workDay shift- Description As a Computer User Support Specialist at The 23 Group, you will begin your IT career as a key member of the Global Support Center... ...position is focused on developing your customer service and remote support skills in a professional IT environment. No prior experience...Remote workAfternoon shiftWork at office
- ...user experience. The support team is the... ...future of both. Support Specialist The support team at... ..., familiarity with APIs, AI, and automation... ...environment and can easily shift priorities as... ...Experience in SaaS support: Prior customer... ...Virgin Voyages) Fully remote: Work from anywhere...Remote workShift work
- ...Essential Duties The IT Support Specialist position provides hands-on support... ...system integrations using APIs, automation tools, or cloud... ...weekends, holidays, and irregular shifts as operational needs dictate.... .... Experience with remote or distributed teams. Experience...Remote workAfternoon shiftFull timeTemporary workWork experience placementWork at officeFlexible hoursShift workEarly shift
$120k - $150k
...a technically fluent Product Support Specialist to serve as a trusted partner... ...experience, ideally within a SaaS or developer-focused product... ...trace errors, and understand API behaviors. Comfortable reading... ...experience, skill set, and location. Remote roles will be accepted....Remote work$70k - $80k
...Liquid Barcodes is a leading SaaS technology platform specialising... ...our US team with a Product Support Specialist who will play a key role in... ...Engineering teams. This is a remote position, but you must be based... ...issues, review logs, check API calls, and propose quick fixes...Remote workWork experience placement- Sunday, une entreprise innovante, recherche un Customer Technical Support pour aider les clients à résoudre des problèmes techniques. Vous travaillerez en 100% remote, et vous aurez un rôle clé dans la satisfaction client. Le candidat doit avoir une expérience en support...Remote job
$47k - $58k
PracticeTek is seeking a dedicated Customer Support Specialist to provide exceptional support for ChiroTouch solutions. This role involves resolving inbound customer inquiries and diagnosing software issues, ensuring a seamless experience for users in the healthcare sector...Remote job- Impower sucht einen Customer Support Specialist, der unsere Kundinnen und Kunden bei der täglichen Nutzung der Software unterstützt. Sie beantworten Anfragen, lösen Probleme und arbeiten eng mit Product- und Engineering-Teams zusammen, um Feedback in die Weiterentwicklung...Remote job
$45k - $65k
...Software Support Specialist - Data & Insights Solutions Unblocking stuck... ...daily ticket intake, a two-hour shift in which you screen and... ...value day-to-day. Location Remote Responsibilities In a typical... ...by leveraging platform APIs with various programming languages...Remote workAfternoon shiftLocal areaShift workEarly shift- A leading technology company in the United States is seeking a Technical Support Consultant to assist clients with software issues and system optimization. Responsibilities include troubleshooting software challenges, delivering excellent customer service, and providing...Remote job
- Valant Medical Solutions, Inc. is seeking a Customer Support Specialist to be the first line of contact for customers using our behavioral health EHR software. This 100% remote role focuses on resolving technical issues, with most work done via phone and email, using strong...Remote job
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