Remote SaaS Support Specialist — HRIS & Customer Care
Arcoro
- Remote job
Arcoro is seeking a Software Support Specialist to deliver front-line technical support for our HRIS SaaS platform. You’ll troubleshoot issues, guide customers to resolutions, and document findings to improve the product and processes. The role requires in-person presence at the Phoenix office on Tuesdays and Wednesdays, with additional remote opportunities available. You’ll engage with customers, collaborate with cross-functional teams, and help drive customer success in a fast-paced SaaS #J-18808-Ljbffr Arcoro
- ...with a market-leading SaaS solution. As a member... ...offer both on-site and remote opportunities. At Arcoro... ...difference in our customer’s daily lives. About the Role The Software Support Specialist is responsible for providing... ...support for customer HRIS platform usage Respond...Remote workHRISWork at officeLocal areaFlexible hours
- foreUP is seeking a Customer Support Specialist I to handle incoming calls and provide initial troubleshooting for our SaaS products, enabling first touch resolution wherever possible. You will triage requests by gathering information, documenting issues in the ticket system...Remote job
- Xplor is hiring a Customer Support Specialist I to handle incoming calls and provide initial troubleshooting for our SaaS products. The role emphasizes first-touch resolution, ticket... ...Sales, and Implementation teams in a fully remote setting within the United States. #J-1...Remote job
- Sendoso is seeking a Customer Support Specialist to be the first point of contact for customers, providing... ...value from Sendoso’s features. A SaaS support background and strong communication... ..., with a fixed US-friendly shift and remote-first culture. #J-18808-Ljbffr...Remote jobShift work
- Propelus is a remote-first employer delivering workforce compliance solutions for healthcare. We seek a Customer Support Specialist to handle high-volume support for the CE Broker platform,... ...the US. You will work in a fast-paced SaaS environment, using Zendesk,...Remote job
- Rippling is seeking a Customer Support specialist to join our fast-paced SaaS team. You will become a product expert for scheduling and time attendance, helping customers across time zones and collaborating with a distributed team. The role requires a Bachelor’s degree...Remote job
- Transforming Age is seeking a Workday Specialist to support our nonprofit organization remotely, serving as the first point of... ...responses for staff. The role emphasizes customer service, problem solving, and collaboration with the HRIS team to improve processes and...Remote jobHRIS
$60k - $75k
...to apply for the Healthcare SaaS Support Specialist role at Nestmed This range... ...home healthcare industry. Customer Support Specialist Type: Full... ...to NRC the user experience Remote opportunity, collaborative culture... ...Hospitals and Health Care, Health and Human Services,...Remote workFull time- ...looking to bring on a Billing Tech Support Specialist who will serve as a Prompt software expert to customers via our email support channel... ...Prior startup and/or B2B SaaS technology organization... ...~ Competitive salaries ~ Remote/hybrid environment ~ Potential...Remote workFull timeFlexible hours
- ...standards in everything CORPORATE Support and enhance operational... ...team. Position: Payroll Specialist Location: Remote Job Id: 116 # of Openings:... ...questions. Provide excellent customer service while maintaining... ...experience. Experience supporting HRIS systems. Why You'll Love...Remote workHRISLocal area
$25 - $31 per hour
...at our Rochester, NY location. Remote or hybrid work is not... ...Solutions team, providing elevated support across key Human Capital Management... ...validation of payroll and HRIS data with exceptional accuracy... ...data managementExperience in customer service or previous client interfacing...Remote workHRISWork at officeLocal area- ...Architect to serve as the primary technical authority for the HRIS product domain. You will define standards, patterns, and... ...and senior engineers, and drive strategic decisions across five teams in a remote-friendly, enterprise SaaS environment. #J-18808-Ljbffr NEOGOVRemote jobHRIS
- ...client for an entry-level Employee Support Specialist to join their remote People Operations team. In this role... ...and maintain employee records in the HRIS platform Help employees navigate... ...Up to one year of experience in a customer service, HR, or administrative support...Remote workHRISFull timeHome officeFlexible hours
$88k - $100k
...IT Support Specialist HiBob helps modern, mid-size businesses... ...making us the choice HRIS of over 3000 midsize and... ...work today: globally, remotely, and collaboratively.... .../ System Admin in a SaaS organization. Hands... ...give back to causes you care about Frequent team...Remote workHRISTemporary workWork at officeImmediate startWork from homeHome officeWeekend work3 days per week- ...Group is seeking an HR Manager to oversee and support key human resources functions while helping... ...have hands-on experience with Rippling HRIS and a strong understanding of HR operations within a private equity-backed, B2B SaaS environment. The role covers HR operations,...Remote jobHRIS
- ...for an entry-level, fully remote Employee Support Specialist to join their growing People... ..., follow processes carefully, and know when to escalate... ...employee records within the HRIS platform Triage and route... ...remote workspace Prior customer service or administrative...Remote workHRISFull timeWork at officeHome officeFlexible hours
$50k - $65k
...Protection Safety Agency Hybrid - Remote/In Office - Atlanta, GA... ...Safety Agency. This position supports the end-to-end recruitment process... ...interpersonal, communication, and customer-service skills. Ability to... ...and/or Microsoft Office, HRIS platforms, and online recruiting...Remote workHRISFull timeWork at officeImmediate startMonday to FridayAfternoon shift- ...An established industry player is seeking a Software Support Specialist to be the primary contact for clients facing technical challenges.... ...issues related to software installations, ensuring exceptional customer service, and collaborating with cross-functional teams. The...Remote work
- ...IT Support Specialist Remote - Czech Republic It's a new day with a new opportunity at 8am! About... .../helpdesk roles, ideally within a SaaS or technology company. ~ Hands-on experience... ...to have: Experience supporting HRIS-to-IdP integrations (e.g., Workday to...Remote workHRISFor contractorsLocal areaFlexible hours
$55k - $65k
...ThePayroll & HR Support Specialist will resolve platform... ...problemsby clarifying the customer's inquiry, determining... ...support for Arcoro's SaaS platform. Not IT helpdesk... ...Provide full client HRIS program support Triage... .... Other customer care-related support duties...HRISFlexible hours- ...LLC is seeking a detail-oriented Payroll Specialist to support accurate and timely payroll for 400+... ...employees across multiple entities in a fully remote role. The ideal candidate will have 3+... ...regulations, and familiarity with HRIS and Rippling. Collaboration with HR, Finance...Remote workHRIS
- Sunday, une entreprise innovante, recherche un Customer Technical Support pour aider les clients à résoudre des problèmes techniques. Vous travaillerez en 100% remote, et vous aurez un rôle clé dans la satisfaction client. Le candidat doit avoir une expérience en support...Remote job
$47k - $58k
PracticeTek is seeking a dedicated Customer Support Specialist to provide exceptional support for ChiroTouch solutions. This role involves resolving inbound customer inquiries and diagnosing software issues, ensuring a seamless experience for users in the healthcare sector...Remote job- Sendoso, a remote-first company, is seeking a Customer Support Specialist to be the first contact for customers, handling live chats and email tickets, and helping users succeed with investigative support. You will create Help Center content, collaborate with cross-functional...Remote job
- ...technology company in the United States is seeking a Technical Support Consultant to assist clients with software issues and system optimization... ...troubleshooting software challenges, delivering excellent customer service, and providing training sessions. The ideal candidate...Remote job
- Valant Medical Solutions, Inc. is seeking a Customer Support Specialist to be the first line of contact for customers using our behavioral health EHR software. This 100% remote role focuses on resolving technical issues, with most work done via phone and email, using strong...Remote job
- A leading IT staffing firm is seeking four Technical Support Specialists for a 3-month project with potential for longer-term placement. You... ...emails and phone requests daily. The ideal candidate excels in customer service, has strong troubleshooting skills, and is familiar...Remote job
- Interra Health is seeking a Technical Support Specialist, Level 2, to troubleshoot complex issues across internet-based applications, APIs,... ...completion. You will collaborate with Support, Engineering, and Customer teams to address implementation needs, improve issue...Remote job
$55k - $60k
Technical Support Associate III (Chicago-based) Chicago, United States... ...technically curious, customer-focused Technical Support Associate... ...background includes enterprise SaaS, SEO, APIs, AI, or technical customer... ...Fridays reserved to focus on remote work. Explore building...Remote workCasual workWork at officeLocal areaWork from homeMonday to FridayFlexible hours- A leading staffing agency is seeking a HRIS Support Specialist for a remote position. The successful candidate will support global HR technology projects, ensuring a positive employee experience while providing technical support for systems. Required experience includes...Remote jobHRISContract work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Remote SaaS Support Specialist — HRIS & Customer Care. Be the first to apply!
- computer network support specialist Phoenix, AZ
- travel support specialist Phoenix, AZ
- peer support specialist Phoenix, AZ
- computer support specialist Phoenix, AZ
- regional support specialist Phoenix, AZ
- information technology support specialist Phoenix, AZ
- event support specialist Phoenix, AZ
- application support associate Phoenix, AZ
- family support officer Phoenix, AZ
- senior IT support specialist Phoenix, AZ


