Remote SaaS Support Specialist - Problem Solver
Sendoso
New York, NY
- Remote job
Sendoso, a remote-first company, is seeking a Customer Support Specialist to be the first contact for customers, handling live chats and email tickets, and helping users succeed with investigative support. You will create Help Center content, collaborate with cross-functional teams, and solve a wide range of customer issues while delivering an exceptional experience. The role requires a fixed schedule aligned with US-based customers. #J-18808-Ljbffr Sendoso
Vacancy posted 1 day ago
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