Sales Operations

Sales Operations ConsultantOptum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.The Sales Operations Consultant provides day-to-day sales operations, reporting, analytics, forecasting support, and process execution for the Optum Financial Provider Products distribution organization.Reporting to the VP of Sales Operations, the Sales Operations Consultant will support the commercial operating infrastructure across the Provider Solutions portfolio, including provider banking, payments, lending, and future financial solutions. The role will integrate and analyze data across provider products and systems, produce leadership reporting, support forecasting, maintain dashboards, improve sales processes, and help ensure the Provider Sales team has accurate, timely, and actionable business information.Note: Qualified candidates must live in the Eden Prairie MN regional area and be willing to work FT at the corporate office location.Primary Responsibilities:Sales Reporting, Forecasting, and Performance Analytics Produce executive-level reporting, forecasting support, and performance analytics across the Provider Solutions portfolioIntegrate and analyze provider sales, pipeline, product adoption, Optum Pay, lending, and related commercial data to provide actionable insightsIdentify risks, trends, opportunities, and emerging business issues through ongoing data analysis and performance monitoringSupport monthly business reviews, forecasting cycles, leadership updates, and management reportingMaintain reporting accuracy, consistency, timeliness, and data integrity for leadership decision-makingCommercial Operations and Process Excellence Develop, document, and optimize sales processes, workflows, operating procedures, and controlsSupport Salesforce reporting, CRM hygiene, data quality initiatives, and sales process governanceIdentify and implement process improvements that reduce manual work, improve operational efficiency, and increase sales productivitySupport automation and workflow enhancement initiatives that improve scalability across Provider ProductsPartner with stakeholders to improve consistency, execution, and operational discipline across the sales organizationData Management and Business Intelligence Support Consolidate and manage large data sets from Salesforce, Optum Pay, lending platforms, and related Provider Solutions data sourcesDevelop and maintain dashboards, reports, and scorecards in Excel, Power BI, Salesforce, and other applicable toolsTrack monthly metrics related to product adoption, provider engagement, sales activity, conversion, and pipeline progressionProvide ad hoc analysis and business insights to support sales leadership, general management, and cross-functional stakeholdersImprove the quality, usability, and consistency of commercial data assetsSales Operations Execution and Business Support Support sales leadership through operational reporting, territory planning, incentive reporting, pipeline tracking, and business review preparationAssist with implementation of new processes, tools, reporting routines, and operating proceduresCoordinate operational support activities across Provider Products in partnership with Sales, Product, Finance, Marketing, and Operations teamsServe as a trusted operational resource for Distribution leadership, sales leadership, and provider-facing team membersSupport a culture of continuous improvement by identifying practical ways to improve business processes, data quality, and operating outcomesMeasures of SuccessEffective written and verbal communication skillsAccurate and timely executive reporting, forecasting support, and business review materialsReliable dashboards, reports, and scorecards used by sales and distribution leadershipImproved data quality, reporting consistency, and commercial visibilityReduction in manual reporting and sales operations processesImproved sales process documentation, workflow consistency, and operational executionActionable insights that help leadership identify sales risks, trends, and opportunitiesSolid stakeholder satisfaction with sales operations support and responsivenessYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:3+ years of experience in sales operations, revenue operations, commercial operations, business analytics, consulting, marketing operations, finance, or related rolesExperience producing business reporting, performance analytics, dashboards, or sales operations reporting.Experience working with large data sets and translating data into business insightsExperience supporting forecasting, pipeline reporting, business reviews, or commercial performance measurementIntroductory Power BI experience, including dashboard maintenance, visualization development, or report creationIntermediate Microsoft Excel skills, including pivot tables, formulas, lookups, and large data manipulationIntroductory SQL proficiency with the ability to query, extract, and analyze business dataLive within a daily commute of our Eden Prairie Corporate Office campus and be able/willing to work from the office location 4-5 days per weekPreferred Qualifications:Experience with Salesforce reporting, dashboards, data quality, or CRM processesExperience supporting sales teams or provider-facing commercial organizationsExperience identifying and implementing process improvements or workflow automationHealthcare, financial services, banking, lending, payments, fintech, or revenue cycle experienceBasic Python proficiency for data manipulation, automation, or reporting supportExposure to AI-enabled productivity, reporting, or workflow toolsPay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary for this role will range from $72,800 - $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.