Customer Experience & Sales Manager
Michaels
The Michaels Companies Inc. in Everett, MA seeks a Sales Manager to lead a high-performing selling culture and drive strong sales while delivering an engaging customer experience. You will oversee front-end operations, POS usage, and omni-channel service, while coaching teams in selling behaviors and brand standards. Responsibilities include MOD coverage, event oversight, loyalty enrollment, and coaching for consistent excellence across departments. Nights and weekends are required. #J-18808-Ljbffr Michaels
$320k - $365k
...of this journey?About the opportunityThe Sales team is at the forefront of empowering... ...keep delivering meaningful results for our customers. Joining the Sales team also means:Fast... ...the Best - raises the bar; builds managers as force multipliers.High Standards - precision...SuggestedFull timeTemporary workLocal areaRemote workFlexible hours$60k - $68k
...Customer Experience Manager Somerville, Massachusetts, United States Babel Street is the trusted technology partner for the world's most advanced... ...in product planning and development Collaborate with Sales Team to identify and coordinate opportunities for expansion...SuggestedWork at officeFlexible hoursWeekend workAfternoon shift- ...Trillium Foundation is seeking a Guest Service Manager to drive guest satisfaction by... ...understanding the F&B program, and delivering a WOW experience through empowerment. You will oversee... ...and holidays, with a strong focus on sales, promotions, and exceptional guest...SuggestedFull time
$130k - $165k
...R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents... ....We’re building an AI scientist for our customers. We can’t do that if we haven’t built... ...Customer Experience Communications Operations Manager at Benchling, you will own the...SuggestedWork at officeLocal areaFlexible hours3 days per week- ...real estate investment and hospitality management company with over $15 billion of assets... ...where every day is a first. The Guest Experience Manager is the curator of that story: orchestrating... ...Work closely with other departments (Sales, Housekeeping, Front Office, F&B) to...SuggestedLocal areaWorldwideShift work
$60k - $90k
Join us as a Customer Experience Manager at Tracksmith . Based in Boston, this hybrid role requires 2‑3 days in the office. Tracksmith, an independent... ...as the communication bridge between customer service and sales channel leads, providing regular reporting and feedback...Work at office- ...collective ingenuity and expertise of our customers and trusted alliance of elite hackers,... ..., and customer-focused Customer Experience Manager (CEM) to lead retention efforts across... ...adoption, and renewal execution. While Sales owns all expansion, upsell, and new business...Remote workWork from homeNight shift
- Sales Development ManagerTriumvirate Environmental, a leader in... ...a dynamic Sales Development Manager to lead and develop our growing... ...WOW both our employees and our customers. Our unique culture fosters... ...professionals with 0-2 years of experience.Coach team members using the...Work at officeRelocation
- ...Customer Success ManagerYou're a seasoned Customer Success Manager who knows how to build customer relationships into lasting partnerships and passionate advocates... ...eventsQualifications4+ years of Customer Success experience, with a proven track record managing a large...Local areaImmediate startFlexible hours
- ...Sr. Customer Success ManagerPrudentia Sciences is an AI-powered technology... ...investors approach portfolio management, due diligence, and value/... ..., or implementation experience in pharmaceutical, biopharma,... ...autonomy to build and execute your sales strategyGrowth: Ground-floor...Remote work
- ...Technical Customer Success LeadYou will be a technical spearhead who bridges our product... ...performanceServe as deployment liaison in late-stage sales calls, discovery sessions, and contract... ...real-world environmentsPrevious field experience: Background as Field Application...Contract workRemote workWork from homeFlexible hours
$74k - $120k
...Customer Success ManagerAt Forrester, we're trusted to work on trailblazing... .... As a Customer Success Manager, you will orchestrate the... ...client relationship health post-sale by deeply embedding... ...services organization (5-8years).Experience in project management balancing...Interim role- ...Customer Success ManagerVerve is building a world-class team to commercialize... ...for a Customer Success Manager. We are looking for an... ...deliver the best possible customer experience (empathy, patience,... ...user adoption and additional sales.Experience training, coaching...Immediate start
- Whole Foods Market IP. L.P. in Melrose, MA is hiring for a Team Member focused on delivering outstanding customer experiences across in-store and online channels. You will guide tasks, coach teammates, and maintain safety and cleanliness while fostering a collaborative...Work at officeFlexible hoursNight shift
- ...investors approach portfolio management, due diligence, and value/risk... ...We're looking for a Sr. Customer Success Manager to drive commercial... ..., or implementation experience in pharmaceutical, biopharma,... ...autonomy to build and execute your sales strategy Growth : Ground-...Remote work
- ...Head of Client Experience About the Company Travel company delivering exceptional experiences... ...Experience with a strong background in customer-facing leadership to spearhead the... ...record in leading service operations, managing escalated customer concerns, and a strong...Remote work
$74k - $120k
...driven by curiosity, courage and customer obsession. The confidence and... .... The Customer Success Manager II will orchestrate the customer... ...’s relationship health post-sale by deeply embedding in the accounts... ...: Three to five years of experience driving successful solution-...For contractors$100k - $160k
...from the shop floor to engineering managers to c-level executivesYou have direct experience with implementing manufacturing... ...operational environmentsYou are customer-focused and excited to partner with... ...cross-functional teams (e.g., Sales, Product, Engineering, Marketing,...Temporary workWork at officeLocal areaFlexible hours3 days per week- MMG Hospitality in Massachusetts is seeking a Guest Service Manager to lead the guest experience, optimize reservations, and coach a front-of-house team. You will drive customer satisfaction, ensure smooth events, and manage staffing to balance service quality with profitability...Full timeWeekend work
$170k - $267.5k
A leading investment firm seeks a Global Head of Platforms and Development, Managing Director to set the technology strategy for their asset management client experience. You will manage global development teams and drive tech partnerships, focusing on innovation and leveraging...- ...economy. The Role We’re looking for a leader to own the entire customer journey — from the moment a system goes live, through the trust... ...This isn’t a traditional customer success role, and it isn’t sales. You’ll need to be technically credible enough to earn the trust...
- ...social enterprise delivering healthcare, housing, and hope to veterans and military-connected families, seeks a Director of Customer Experience in a hybrid role in the Boston area. You will lead beneficiary and provider experiences with end-to-end accountability for service...
- ...with backend execution across the full project lifecycle. You will mentor designers and project leaders, align design with procurement, and ensure high-quality specifications, compliance, and delivery while protecting margins and client experience. #J-18808-Ljbffr SCALISRemote job
- Hi Marley is seeking a Director of Customer Experience & Scaled Success to lead initiatives that enhance customer engagement and retention. This leadership role will define key strategies for customer onboarding, adoption, and advocacy, ensuring that our products meet customer...
$80k - $120k
...market knowledge to provide customers with true global logistics solutions... ...purchase order and export management. Laufer is a different... ...Position Summary: The Sales Account Executive maintains and... ...of freight forwarding sales experience Benefits: ~ Medical, Dental...Temporary workLocal areaFlexible hours- JCPenney in Peabody, MA is seeking a Customer Experience Supervisor I to drive profitable sales growth by leading and coaching associates, delivering training initiatives and executing checkout experience strategies. You will model outstanding customer service, optimize...
- Bugcrowd is seeking a highly organized, strategic Customer Experience Manager (CEM) to lead retention across our global client base. You will be the primary contact for a portfolio of accounts, ensuring ongoing customer satisfaction, platform adoption, and renewal execution...
$216k - $267k
Description As the Director of Customer Experience, you are responsible for creating and maintaining a clear articulation of client expectations... ..., Treasury Services etc.) Proven leadership experience managing cross-functional teams (design, process, journey owners, program...H1bWork at officeLocal areaRemote workWork visaMonday to FridayFlexible hours- Citizens is seeking a Director of Customer Experience in Boston to articulate client expectations and lead programs that monitor and drive change toward best-in-class customer experience. You will embed client-centric thinking across the organization and champion customer...
- Head Of Client Experience - Institutional Insurance Institutional Solutions... ...and collaborate across Sales, Product, Operations, Compliance... ...drive conservation efforts, manage the institutional insurance... ...implementing client experience or customer experience programs. Strong...Full time
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