Director of operations

Benefits:

• Bonus based on performance
• Company parties
• Employee discounts
• Free food & snacks
• Free uniforms
• Help or transport service
• Opportunity for advancement
• Profit sharing
• Training & development

About the Role:

Central Security Service Bureau LLC is looking for a driven and experienced Director of Operations to lead and optimize our day-to-day business functions in White Plains, NY. This is a high-impact leadership role where you'll shape the operational backbone of a dynamic security services organization. If you thrive in a fast-paced environment and have a passion for building efficient, high-performing teams, we want to hear from you.

Responsibilities:

• Oversee and manage all daily operational activities across departments to ensure efficiency and effectiveness
• Develop, implement, and refine operational policies, procedures, and best practices
• Lead, mentor, and manage operational staff and supervisory teams to drive performance
• Monitor key performance indicators (KPIs) and prepare operational reports for senior leadership
• Coordinate with clients to ensure service delivery meets contractual obligations and quality standards
• Manage budgets, resource allocation, and cost-control initiatives across operations
• Ensure compliance with industry regulations, safety standards, and company policies
• Identify operational gaps and implement strategic improvements to support business growth

Requirements:

• 5+ years of progressive operations management experience, preferably in security services or a related field
• Proven leadership skills with experience managing large teams and multi-site operations
• Strong knowledge of security industry regulations, compliance standards, and best practices
• Excellent organizational, analytical, and problem-solving abilities
• Proficiency in operational software, reporting tools, and Microsoft Office Suite
• Outstanding communication and client relationship management skills
• Bachelor's degree in Business Administration, Operations Management, or a related field preferred
• Valid NYS security license or ability to obtain one is a plus

About Us:

Central Security Service Bureau LLC is a trusted provider of professional security solutions based in White Plains, NY, dedicated to delivering reliable protection and peace of mind to our clients. Our commitment to excellence, integrity, and innovation has earned us a strong reputation in the security industry. We take pride in fostering a culture where our team members are valued, supported, and empowered to grow their careers.