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Commercial Sales Consultant

Pella

Commercial Sales Consultant Position Summary The Commercial Sales Consultant is responsible for growing the Pella brand within the commercial market by positioning Pella as the preferred provider of window and door solutions. This role drives sales success through a consultative approach, deep technical expertise, and strong relationship building with architects, builders, contractors, and other commercial partners. This is a highly field-focused role, with at least 60% of time spent meeting customers, developing new business opportunities, and growing existing accounts. The ideal candidate is proactive, relationship-driven, and skilled in navigating complex commercial sales cycles. Key Responsibilities Business Development & Sales Growth Prospect and secure new business to achieve individual sales and customer satisfaction goals Grow existing accounts by building trust and long-term partnerships Generate leads through networking, referrals, and face-to-face meetings Position Pella products within project specifications by engaging architects, designers, and builders Represent Pella at industry events, associations, and trade shows Customer Engagement & Consultative Selling Deliver consultative sales solutions tailored to customer needs and project requirements Provide expert recommendations on fenestration solutions to influence buying decisions Serve as the primary point of contact for customers, ensuring consistent communication and follow-up Educate customers on installation guidelines, product applications, and field measurements Project & Account Management Manage complex commercial projects and long sales cycles with attention to detail and follow-through Ensure quotes and orders are accurate and aligned with company processes Collaborate with internal teams (Operations, Service, AR) to support successful project execution and resolve issues Proactively address customer concerns with a focus on first-time resolution Product Expertise & Market Knowledge Maintain strong knowledge of Pella products, competitive offerings, and industry trends Stay current on commercial building codes and technical requirements Leverage internal experts and resources to support project-specific needs Operational & CRM Excellence Utilize CRM tools to manage customer relationships, track opportunities, and maintain accurate records Communicate proactively with customers throughout the sales and project lifecycle Skills & Competencies Proven ability to secure and manage complex, high‑value sales projects Strong negotiation, influencing, and objection‑handling skills Excellent relationship‑building and networking abilities High attention to detail with strong organizational and follow‑through skills Ability to navigate multiple stakeholders (architects, builders, subcontractors, owners) Resilient and driven, with the ability to overcome challenges and setbacks Strong analytical and problem‑solving capabilities Comfortable working independently while staying aligned with leadership Proficiency with Microsoft Office, mobile tools, and CRM systems Ability to read and interpret blueprints and technical drawings Career Progression Commercial Sales Consultants have opportunities to advance through tiered levels within the role. Progression is based on demonstrated performance, increased production, and continued development of skills and expertise. Expectations for sales output and complexity increase at each level, as defined by local leadership. At all levels, consultants are expected to: Meet or exceed sales goals Manage increasingly complex projects and larger accounts Acquire new customers while expanding existing relationships Demonstrate strong time management and business ownership Serve as role models and collaborative team contributors Qualifications Bachelor’s degree or equivalent combination of education and relevant experience 2+ years of commercial sales experience, with technical product knowledge preferred Valid driver’s license with acceptable driving record Ability to manage multiple priorities in a fast‑paced, dynamic environment Additional Requirements Communication Skills Ability to read and interpret contracts and technical documents Strong written and verbal communication skills Effective presentation skills with diverse audiences Professionalism Maintain a professional appearance and adhere to company standards Serve as a positive representative of the Pella brand Physical Requirements Frequent travel to local job sites, showrooms, and customer locations Ability to stand, walk, drive, and lift up to 50 pounds occasionally Schedule & Travel Primarily local travel required Flexibility to work non-traditional hours as needed to support customer demands Why Join Pella? This is an opportunity to grow your career in a dynamic, relationship-driven sales environment. At Pella, you’ll partner with industry professionals, work on impactful commercial projects, and play a key role in delivering innovative solutions to customers. #J-18808-Ljbffr

Vacancy posted 5 days ago
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