TRANSPORTATION SERVICE SPECIALIST-Transportation

Transportation Service Specialist

The ancestors of the Sycuan Band of the Kumeyaay Nation existed many centuries ago as a community of peoplea Tribe living together, farming, hunting and fishing to survive. Much has changed since that time. Today the Sycuan Tribe governs its Reservation, owns and operates a Casino and a Golf Resort, and owns a number of other business ventures in the San Diego Region. One attribute that remains unchanged, however, is Sycuan's sense of community. Sycuan is more than just a business. Sycuan is a community of people working together toward a common goal. Whether you work in our state-of-the-art Casino, our beautiful Resort, or become a staff member in our Tribal Government division, you will be part of the Sycuan family.

Join our team as a Transportation Service Specialist! Are you someone who thrives on keeping things running smoothly behind the scenes while delivering exceptional service on the front lines? As a Transportation Service Specialist, where you'll play a vital role in ensuring our transportation team is always safe, reliable, and ready to deliver an outstanding guest experience.

Job Purpose:

Provides administrative and operational support to the Transportation Administrative Assistant and Transportation leadership by assisting with fleet coordination, vehicle documentation, maintenance tracking, inventory monitoring, and departmental operations to ensure efficient transportation services.

Job Duties and Responsibilities:

• Consistently provide guest service to internal and external guests following Sycuan's Guest Service program.
• Assists with fleet coordination and vehicle readiness by helping schedule routine inspections and maintenance appointments, tracking vehicle registrations, permits, and licenses, maintaining vehicle and cart logbooks for accuracy and completion, monitoring maintenance needs, coordinating with mechanics regarding repair updates, and ensuring vehicles and transportation equipment are properly cleaned and organized.
• Supports transportation inventory and recordkeeping activities by assisting with tracking vehicle parts, supplies, and equipment inventory, maintaining maintenance and repair documentation, preparing reports and spreadsheets, verifying repair invoices and records for accuracy, and coordinating supply requests with the Transportation Administrative Assistant.
• Provides operational and administrative support to Transportation leadership by assisting with scheduling, maintaining department records and files, supporting safety meeting coordination, preparing departmental documentation, communicating transportation-related updates, and reporting operational concerns or compliance issues to Transportation leadership.
• Assists with Team Member transportation coordination by helping maintain transportation schedules and route information, communicating approved transportation updates to team members, and supporting transportation-related logistics as assigned. May require occasional driving and operation of transportation-related equipment.

Job Specifications:

Education and Experience:

Essential:

• High School Diploma or G.E.D.
• 2 years' experience managing transportation and/or service-related activities
• Hospitality experience

Desirable:

• California CDL
• Gaming experience

Skills and Knowledge:

Essential:

• Working knowledge of vehicle maintenance coordination and compliance requirements
• Ability to communicate effectively in the English language, both verbally and in writing
• Working knowledge of Microsoft Word, Excel, and Outlook
• Ability to maintain accurate transportation and vehicle records
• Ability to organize and prioritize multiple assignments
• Ability to perform basic mathematical calculations
• Ability to complete forms, reports, and departmental documentation accurately
• Ability to sit, stand, or walk for 8+ hours
• Ability to bend, reach, kneel, and lift 25-50lbs
• Ability to use a radio/phone or communicate in high-noise environments
• Ability to work in a fast-paced environment
• Ability to work in an environment with exposure to second-hand smoke, loud noise levels, crowds, bright or flashing lights, and varying temperatures
• Ability to interact professionally with guest and Team Members
• Ability to maintain confidentiality of guests, Team Members and company information
• Ability to arrive to work on time
• Ability to accept constructive feedback
• Strong organizational and recordkeeping skills

Desirable:

• Working knowledge of transportation-related operational requirements
• Familiarity with fleet maintenance tracking systems

Supervisory/Managerial Accountability:

Direct: None

Indirect: None

If you enjoy being part of a community dedicated to creating a memorable guest experience, we invite you to explore career opportunities with Sycuan and join our winning team!