Lead Field Service Representative

Lead Field Service RepresentativeVeolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world's most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.Job DescriptionAs a Lead Field Service Representative, you will be providing operations, maintenance & repair expertise on water treatment systems at a variety of customer sites. This critical role involves working on a variety of technologies including media filtration, softening, reverse osmosis (RO), ion exchange (IX), de-oxygenation, electro deionization, ultrafiltration (UF), wastewater, etc. To be successful in this profession, you'll need to have strong mechanical/electrical/chemical and problem-solving skills. If you like the idea of working in a challenging role doing meaningful work you can feel proud of, here's more...This is a traveling role that will assist and cover our clients throughout the Great Lakes region including: Michigan, Northern Indiana, Northern Illinois, Wisconsin, Minnesota and Iowa. Candidates must live within that territory to be considered.What you will do:Operate, monitor, and optimize equipment performanceEHS (Environment Health & Safety) is always at the core of every activity and processConduct maintenance and calibration activitiesPerform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirements -Monitor and maintain chemical injection systemsMaintain inventory of spare parts and adequate supply of chemicals and replacement partsCarry out mechanical, electrical and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentationCreate and maintain site paperwork, and provide customers with detailed technical summaries of work performedConsult with customer management and operation teamsEnsure contract compliance of volume and quality specificationsOther duties as requiredQualificationsKnowledge, Skills & Abilities:AccountabilityCustomer Service, Strong CommunicationComputer ProficientHandle multiple, shifting demands professionally, adapting to dynamic business & industry situations.Be a considerate listener and clearly communicate ideas and solutions in a professional manner.PLC ProgrammingEducation & Experience Required:High School Diploma / GEDDemonstrated ability to work independently and remotely with project teamsValid Driver's LicensePreferred (if applicable):Bachelor's degree in a relevant field (STEM)5+ years of experience in a field service, plant production or technical support role.Strong problem-solving, analytical, and critical thinking skills.Excellent communication, interpersonal, and leadership abilities.Working Conditions:Ability and willingness to perform physical duties such as lifting, climbing, working at elevated heights, and manual dexterityAbility and willingness to work confined space entryAbility and willingness to work in range of environments to include but not limited to industrialAbility and willingness for on call status for emergency responseTravel 80 – 90%This position is an hourly position that is overtime eligibleAdditional InformationAt Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We're an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. Because our people are our greatest assets, we also offer competitive compensation and benefits that include:Compensation - The salary range is tied to the market for similarly benchmarked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate's knowledge, skills, experience, and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: $33-$40 USD (No Bonus)Medical, Dental, & Vision Insurance Starting Day 1!Life InsurancePaid Time OffPaid HolidaysParental Leave401(k) Plan - 3% default contribution plus matching!Flexible Spending & Health Saving AccountsAD&D InsuranceDisability InsuranceTuition ReimbursementThis position is expected to stay open until June 15, 2026. Please submit your application by this date, to ensure consideration.Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law. ****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity****Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of Veolia, and no fee will be due.All your information will be kept confidential according to EEO guidelines.As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.