Manager On Duty

Job Description

Job Description

The Village Health Clubs and Spas are premier healthy lifestyle clubs where we encourage and foster a work life balance and healthy living. We offer a fun environment designed to promote health and wellness for members and employees alike. Our uniquely social culture makes us a great choice for employees who want to share their passion for health and fitness.

We offer beautiful facilities, state-of-the-art equipment, and dynamic programming, but what really sets us apart is our team of positive, friendly staff at each location. Our employees encourage one another, working together to create a comfortable, welcoming atmosphere for everyone we encounter.

Our culture statement gets right to the point: “As one we have fun and get it done!” Join our team today and experience the Village Way for yourself.

Job Summary:

The Manager on Duty is responsible for monitoring the activities of the club, ensuring a pleasurable visit for all members of the Village.

Summary of Essential Job Functions:
• Conduct an hourly walk-through around the entire club.
• Frequently walk the front and employee parking lot during day time hours.
• Be available at all times to Front Line Staff.
• Assist Front Desk with busy times.
• Monitor Staff in all Departments in Department Managers absence.
• Ensure Club Cleanliness.
• Be available to give tours if Membership is busy or closed.
• Consistently be on the look out for out of place items. Fix to the best of your ability. Notify all parties involved.
• Report all maintenance items to Maintenance.
• Report Member concerns/comments to General Manager
• Report Employee concerns to the Employee’s Department Manager.
• Accident/Incident Reports are to be completed by MOD and placed in AGM’s mailbox.
• Ensure closing routines are completed at closing time. ie: doors locked, tennis lights off, drawers counted and dropped, etc. (see front desk closing routines)
• Introduce yourself to 3 new Members each MOD shift.
• Ensure that children are supervised at all times.
• Ensure that Club rules are being adhered to at all times.

Knowledge/Skills Required:
• Current Department Head and/or at least one year of club experience preferred.
• Ability to respond quickly and able to communicate effectively
• Excellent analytical, organizational and interpersonal skills
• Must be change adaptive, flexible, and empathetic
• Demonstrate initiative to think, work, and make independent decisions based on sound judgment
• Willing to "roll-up" sleeves and dig in with staff to drive processes that support the business
• Must have current CPR certification within 30 days of hire through Company training

Required Abilities

Physical Activity
This position requires daily standing, walking, lifting, grasping, bending and kneeling around the club. Sitting for some periods of time. Substantial repetitive movements (motions) of the wrists, hands, and/or fingers. Expressing or exchanging ideas by means of the spoken word. Involved in activities where one must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Perceiving the nature of sounds at normal speaking levels with or without correction. Requires the ability to receive detailed information through written and oral communication.

Physical Requirement
Must be able to lift at least 25 pounds and occasionally very heavy lifting up to 50 pounds to lift, carry, push, and/or pull moderate to heavy amounts of weight

Visual Requirement
This position requires close visual acuity to perform activities such as: preparing and analyzing data and figures, transcribing, viewing computer monitors and reading

Working Conditions
Work is performed in an indoor and outdoor field environment, exposure to noise, dust, grease, smoke, fumes, and extreme warm temperature conditions in addition to typical office or administrative work and member outdoor activity