IT Service Desk Pro — Tier-1 Support Specialist
Inserso Corporation
Inserso Corporation is seeking a Service Desk Specialist in Washington DC to provide Tier 1 support for our DOJ OJP customers. This role involves answering phone and email inquiries, resolving technical issues, and maintaining ticket systems. The ideal candidate will have experience in IT support, ideally in a call center environment, and must be a U.S. Citizen. Inserso offers a comprehensive benefits package. #J-18808-Ljbffr Inserso Corporation
Vacancy posted 1 day ago
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