Appointment Business Center Scheduler I/II

Appointment Business Center Scheduler (Access Coordinator) The Appointment Business Center Scheduler (Access Coordinator) answers telephones and coordinates appointments in a call center environment. The Appointment Business Center Scheduler plays a crucial role in our organization by supporting patient care activities. If you have strong communication skills and a passion for providing excellent customer service, we invite you to apply for this exciting opportunity to join our team. The position is located at the University of Arkansas for Medical Sciences (UAMS) and offers benefits including medical, dental, and vision plans, holiday, vacation and sick leave, education discount, retirement matching, basic life insurance, career training, and merchant discounts. This position is in a call center and remote work is not an option. Qualifications Minimum Qualifications: High school diploma/GED Basic proficiency with computers (preferably MS Office) Excellent telephone etiquette skills General knowledge of office machines including printers and scanners Level I: One (1) year of customer service experience Level II: Two (2) years of customer service experience Preferred Qualifications: Call center experience Experience in registration, billing, or scheduling in a healthcare environment Knowledge of basic medical terminology Additional Information: Schedules, reschedules, coordinates, and cancels appointments Inputs and/or updates accurate patient information Communications accurate and complete information Must maintain strict confidentiality Performs other duties as assigned Salary Information: Level I: $16.00 - hr Level II: $16.88 - hr Required Documents to Apply: List of three Professional References (name, email, business title) Resume Optional Documents: Proof of Veteran Status Special Instructions to Applicants: Recruitment Contact Information: Please contact View email address on click.appcast.io for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site Please do not send to listed recruitment contact. Pre-employment Screening Requirements: This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Benefits Eligible: Yes