Director of Property Management

A well-established commercial real estate firm is seeking an experienced Director of Property Management to lead the operational performance of a diverse commercial real estate portfolio. This individual will oversee a team of Property Managers while driving operational excellence, financial performance, tenant satisfaction, and long-term asset value. The successful candidate will partner closely with executive leadership, leasing, accounting, and construction teams to execute business plans and maximize portfolio performance. Key Responsibilities Leadership Lead, mentor, and develop a team of Property Managers. Establish departmental goals, processes, and operational standards. Conduct performance evaluations and provide ongoing coaching and development. Ensure company policies and best practices are consistently followed across the portfolio. Oversee the annual budgeting process for each property. Monitor operating performance against budgets and implement strategies to improve financial results. Drive NOI growth through expense management and operational efficiencies. Review and approve capital expenditure requests and major property contracts. Oversee capital improvement projects and ensure delivery within approved budgets. Property Operations Conduct regular property inspections to ensure high operational standards. Monitor maintenance programs, vendor performance, and building operations. Review work order performance and tenant service response times. Ensure operating expenses are effectively managed and controlled. Build and maintain strong relationships with key tenants and ownership groups. Deliver a high level of tenant satisfaction through proactive communication and responsive service. Partner with leasing teams to support occupancy and leasing initiatives. Stay informed on market conditions, lease rates, and competitive properties. Strategic Planning Lead regular portfolio review meetings with property management and leasing teams. Identify opportunities to improve operational performance and increase asset value. Ensure management agreements are administered in accordance with contractual obligations. Evaluate staffing needs and organizational structure across the portfolio. Support acquisitions, dispositions, refinancing, and lender due diligence. Assist with operational underwriting and onboarding of newly acquired assets. Qualifications 5+ years of senior-level commercial property management experience. Experience managing multiple commercial assets and leading property management teams. Strong financial acumen, including budgeting, forecasting, CAM reconciliations, capital planning, and NOI management. Excellent leadership, communication, and relationship management skills. Highly organized with strong analytical and problem-solving abilities. Proficiency with commercial property management software such as MRI, ARGUS, Kardin, or similar platforms, along with the Microsoft Office Suite. #J-18808-Ljbffr