Medical Receptionist / Front Desk

Job Description

Job Description

Pay: $14.00 per hour
Job description:

Job Overview
We are seeking a dynamic and organized Medical Receptionist to join our healthcare team! In this vital role, you will be the first point of contact for patients and visitors, ensuring a welcoming environment while efficiently managing administrative tasks. Your energetic approach will help streamline clinic operations, support patient care, and uphold the highest standards of confidentiality and professionalism. If you thrive in a fast-paced setting and possess excellent communication skills, this is the perfect opportunity to make a meaningful impact in healthcare delivery.
Duties

• Greet patients and visitors warmly, providing exceptional customer service at the front desk
• Schedule appointments using electronic health record (EHR) systems such as Epic, Meditech, or Athenahealth
• Verify patient insurance coverage and assist with health insurance inquiries, including Medicare and Medicaid processing
• Collect payments and perform medical collections accurately while maintaining compliance with HIPAA regulations
• Manage electronic medical records (EMR/EHR), review documentation for accuracy, and ensure proper filing of medical records
• Handle phone communication professionally, scheduling follow-ups, answering inquiries, and directing calls appropriately
• Support clinical staff by reviewing care plans, assisting with documentation review, and coordinating patient flow

Requirements

• Proven experience as a Medical Receptionist or in a medical office setting with strong clerical skills
• Knowledge of EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks
• Familiarity with medical coding including CPT (Current Procedural Terminology), ICD-9/10 (International Classification of Diseases), and ICD coding standards
• Understanding of health insurance processes, including billing, collections, and Medicare procedures
• Excellent computer skills with proficiency in Microsoft Office Suite and medical office management software
• Strong knowledge of clinical confidentiality policies and healthcare regulations such as HIPAA
• Bilingual abilities are highly desirable to serve diverse patient populations effectively
• Exceptional organizational skills with attention to detail in documentation review and filing processes
• Ability to handle multiple priorities efficiently while maintaining professionalism under pressure

Join our team to be part of a dedicated healthcare environment where your administrative expertise directly contributes to patient well-being! We value energetic professionals who are committed to delivering outstanding service while supporting seamless clinic operations.
Work Location: In person Responsibilities

• Skilled at handling incoming calls
• Strong communication skills required
• Comfortable with computers, ability to handle uploading and downloading files as well as navigating email
• Competent phone skills
• MS Suite familiarity, including Instant Messenger, Excel, and Word
• Able to effectively communicate with others
• Basic computer skills including email navigation and downloading/uploading files
• Familiarity with principles of Excel; able to use Word and Instant Messenger

Required Skills

• H.S. grad or equivalent
• Authorization to work in the U.S. required
• High school diploma or GED
• Must be authorized to work in the U.S.