Procedure/Surgery Scheduler - Orthopedics

Benefits Highlights Medical: Multiple plan options. Dental: Delta Dental or reimbursement account for flexible coverage. Vision: Affordable plan with national network. Pre-Tax Savings: HSA and FSAs for eligible expenses. Retirement: Competitive retirement package to secure your future. Responsibilities Coordinates and supports scheduling of surgeries, in collaboration with surgical departments, external business representatives, surgeons, physician’s assistants and patients. Allocates surgical blocks in collaboration with various department operations administrators, surgeons, physician’s assistants, Clinic scheduling and desk personnel. Provides data and reports related to the house of surgery, as requested. Demonstrates initiative and proficient organizational skills, to perform a variety of duties in support of physicians, patients, administrators and the institution. Prioritizes work according to departmental demands. Performs duties independently and demonstrates good judgment in handling difficult or critical situations that may involve patients. Knowledgeable in project management, computer software applications, scheduling technology, internet/intranet communications and research; document preparation, storage, and retrieval, customer service and public relations. Qualifications Associate's degree required or two years of medical appointment scheduling experience in a healthcare facility or six months of internal Mayo Clinic experience in the hiring work unit. Proficiency in anatomy, physiology and medical terminology preferred. Must have clerical skills, proficiency in Microsoft Office Suite. Must demonstrate well-developed leadership and customer service skills. Must demonstrate superior written and verbal communication skills. Must possess strong conflict management skills and the ability to independently problem solve. Must possess sophisticated skill sets and experience in specific areas such as ever changing technology and business practices. For internal candidate consideration: Must have Millennium/PCO experience and exceptional computer skills and knowledge of multiple software systems. Must be comfortable with the latest office technologies. Compensation Detail Compensation range is $18.43 - $24.75 / hour. This vacancy is not eligible for sponsorship, and we will not sponsor or transfer visas for this position. Schedule Full Time; 80 hours per pay period. Monday – Friday, 8:00 am – 5:00 pm. This is a hybrid position and must be located within 100 miles of the Jacksonville, FLA – Mayo Clinic campus for on‑site expectations based on business needs. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Mayo Clinic participates in E‑Verify. #J-18808-Ljbffr