Licensing Specialist

The City of Anaheim Planning and Building Department is seeking a detail-oriented, customer-service driven Licensing Specialist for its Business License Division. The Licensing Specialist performs highly complex clerical, accounting, and customer service duties. Examples of duties include processing business license applications (also known as business tax input forms), collection and processing of fees and taxes, and reconciliation of daily transactions. Candidates must possess journey level clerical experience involving heavy public contact (customer service) and clerical functions. Strong candidates will have sound financial business accounting experience, accurate processing and reconciliation of high dollar transactions, and high volume customer interactions. Ideal candidates will have prior experience in processing permits, licenses, fees, and taxes in a municipal government agency utilizing city/state ordinances, codes, laws, rules, and regulations affecting business licenses and regulatory permits. Bilingual competency highly desirable. Below are the main duties of a Licensing Specialist. You can review the full job description by clicking on this link. Input and ensure all business license applications are accurate and complete; ensure all pertinent questions are asked of each applicant to avoid issuing incorrect or illegal business licenses Remain current on all City Ordinances, and other city, state and municipal codes, laws, rules and regulations affecting Business Licenses and Regulatory Permits Answer detailed questions regarding the City's Business License Program Collect and process all fees associated with Business License Tax, Regulatory Permit Fees, and TOT (Transient Occupancy Tax) Once per month, verify TOT figures; send billings to establishments if monies due the city; maintain complete and accurate files to support the billing process On a monthly basis, prepare a report of unpaid TOT for the Audit Division and Code Enforcement; ensure notices are sent to businesses Operate a wide variety of office equipment including a personal computer, FAX, 10-key, and copier/scanner; perform high volume payment transactions including check and credit cards Perform related duties and responsibilities as required Experience and Training Guidelines: Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities are as follows: Experience: Candidates must have experience in performing journey level clerical work including heavy public contact (customer service) and clerical functions. Knowledge of: Candidates must be able to demonstrate knowledge of modern office procedures; English usage; business math; standard clerical accounting office equipment; clerical accounting record keeping methods; personal computers; financial transactions and reconciliation. Ability to: Candidates must be able to accurately process a high volume of business licenses and permits; accurately balance receipts; learn City Ordinances associated with Business License; maintain accurate records; operate a computer accurately using associated software; understand pertinent procedures and functions quickly using good judgment, interpret and apply procedures to a variety of circumstances with immediate supervision, deal professionally and diplomatically with a wide variety of individuals; take decisive action; establish and maintain effective relationships with those contacted in the course of work; keyboard at a net corrected speed of 50 words per minute from clear copy. License/Certification Required: Possession of a valid California Driver’s License by date of appointment. Physical Conditions: Work is performed in an office environment utilizing modern office equipment and technology and may require sitting for prolonged periods of time using a computer. The incumbent stands, walks, and may twist, reach, bend, crouch and kneel. An incumbent must be able to meet the requirements of the classification and have mobility, vision, hearing and dexterity levels appropriate to the duties to be performed. Equal Opportunity Employer. #J-18808-Ljbffr