Condo Project Review Manager

Position Overview The Condo Project Review Manager is responsible for supporting the Condo Project Reviewers with their day‑to‑day requirements while ensuring service level agreements are being maintained. This role provides solutions and assistance with loan‑level escalations, complex scenarios, and second‑level project reviews while also determining when loan‑level issues require escalation to senior management. The manager directs the daily assignments of the condo review staff and team leads to ensure acceptable turn time and load balancing as well as mentoring where required. Job Responsibilities Daily management and leadership of team leads and condo reviewers. Pipeline review to maintain efficiency and designate priority based on company and branch needs and expectations. Manage team lead and branch escalations. Monitor, review, and clear investor findings promptly. Develop and update job aids for reviewers. Conduct monthly internal quality control meetings with Quality Control Management to review trends, error ratios, findings, etc. Perform monthly Investor Audit Reviews to review trends, error ratios, findings, etc. Direct monthly condo review team lead meetings to include month‑in‑review data, guideline updates, recognition, quality control results, announcements, and investor guideline training. Direct biweekly manager meetings to include production, pipeline, and turn time reviews, quality control results, projects, etc. Qualifications and Skills Bachelor’s degree or equivalent combination of education and experience. 5+ years of underwriting managerial experience. Knowledge of compliance and disclosure requirements. Proficient in Microsoft Office suite (Word, Excel, Outlook). Encompass LOS experience, preferred. Benefits Eligible employees receive a competitive compensation plan and a robust benefits package, including medical, dental, vision, and a 401(k). In addition, company‑provided short‑term disability, an employee assistance program, and a wellness program are offered. EEO Statement CrossCountry Mortgage, LLC supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hairstyle or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). #J-18808-Ljbffr CCM CrossCountry Mortgage, LLC